HR and Office Administrator

2 weeks ago


Bristol, United Kingdom Inside Travel Group Full time

HR and Office Administrator

Branch: Bristol, UK

Work location: Office

Reports to: Office Manager & HR Manager

**Our Values**

In everything we do at Inside Travel Group, we strive to deliver a Quality and Friendly service with Integrity, Determination and Passion using our collective Knowledge. This is at the heart of the organization, and the company looks for every individual to demonstrate this daily. Each member of the team is expected to exemplify the company values through their work and professional conduct. We expect everyone to set an example to those around them and to be conscious that they are representing the company when working with customers and partner organisations.

**Our Culture**

You'll be part of a fun, friendly team of employees, all of whom share a passion for our destinations, a belief in our brands and a strong collective sense of values and purpose. Our work culture is supportive, creative, and dedicated, and it's at its best when we all try to lead by example; the more you put in, the more you and the team get out, and it'll be important that you play your part.

**Job Purpose**

To provide high quality, accurate and efficient administration and operational assistance within the People and Organisational Development (POD) function in the Bristol branch of ITG, supporting the UK HR Manager and Office Manager.

**The Role**

As a key member of the POD team, you will use your first-class organizational ability to provide support to the HR Manager. Your excellent personal skills will allow you to build trusting relationships with the UK team we serve, and you will be confident to both use your initiative and work independently as well as working collaboratively on team projects. You will also work closely with the Office Manager to assist with reception cover and in the smooth running of the office as a whole. Core areas of responsibility will include:

- Recruitment / induction
- Absence management
- HRIS administration
- Reception and general office administration

**Who you will be working with**
- The Global POD team (including HR, Learning & Development and Facilities)
- UK Office Manager and reception/administration team
- UK management team
- Overseas Branch Directors
- Recruitment agencies
- External suppliers and contractors

**What you will be doing**
- Creating and maintaining personnel records through the HRIS
- Updating staff register with working hour changes and new staff details
- Scheduling interviews/meetings and booking appropriate rooms
- Preparing documents for meetings, including creating PowerPoints for presentations where appropriate
- Maintaining absence management system and ensuring all absences have been recorded, including sickness, holiday and work trips
- Provide information on HR policies and procedures
- Ensure all appraisals, department/company scores and feedback are captured within HRIS
- Provide support with payroll: collecting changes of address/pensions, subsistence claims
- Providing Finance department with monthly accruals information
- Booking hotels for external guests visiting the UK office and staff travel arrangements
- Taking minutes of meetings if required
- Conducting and recording Right to Work checks
- Providing reception cover, including post and courier services, performing daily office checks, arranging catering/refreshments for meetings
- Ordering office supplies, including stationery and catering
- Supporting Office Manager with tasks and projects

**Outputs & Deliverables**
- Spreadsheets/PowerPoint presentations for ongoing projects
- Creating SharePoint pages and surveys
- Updating and collating appraisal documents and spreadsheets
- Recruitment spreadsheets i.e. interviews and feedback
- Arranging interviews and meetings, booking rooms
- Key reports relating to HR KPIs e.g absence management, Bradford factors

**Measurable Outcomes & KPIs**

You will work with your line manager to create clear and objective metrics to evaluate your performance.

**What you will need**
- Previous experience in an HR role
- Excellent organisational skills, including ability to manage time and own workload effectively
- High level of accuracy and attention to detail
- Proven ability to handle confidential information in a sensitive manner
- Exceptional IT skills and knowledge of Microsoft Office, including Teams, Excel, MS forms, SharePoint
- Self-motivated, able to work flexibly and to collaborate across departments
- Commitment to the company’s values

**What we are looking for from you**
- Ingenuity and good problem-solving skills
- Professional, confidential and friendly manner
- Proactive approach and a desire for continuous improvement
- Calm under pressure

**Beneficial skills and experience**
- Level 3 CIPD qualification
- Awareness of UK Employment law and an interest in Global HR
- Passion for travel

**Pay and Conditions**

UK
Base Salary  From £22,117
Hours  37.5 hours per week
Holiday  25 days annual leave, rising by



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