Customer Service Representative
2 weeks ago
An opportunity has arise within a global dynamic company that specialises in the distribution of high-quality engineered components catering to a range of engineering sectors.
**Responsibilities**:
- Assist customers with inquiries, concerns, and requests
- Enter and update customer information in the database accurately
- Analyse customer accounts and provide appropriate solutions
- Maintain a high level of professionalism and phone etiquette at all times
**Skills**:
- Excellent communication skills, both written and verbal
- Strong data entry skills with attention to detail
- Ability to analyse customer needs and provide appropriate solutions
- Proficient in phone etiquette and handling customer inquiries
This is an exciting opportunity for individuals who are passionate about providing exceptional customer service.
**Salary**: £25,000.00-£27,000.00 per year
**Benefits**:
- Referral programme
- Work from home
Supplemental pay types:
- Bonus scheme
Work Location: In person
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