Current jobs related to Export Customer Service Administrator - Stowmarket - Muntons plc
-
Customer Service administrator
2 weeks ago
Stowmarket, United Kingdom Pure Resourcing Solutions Limited Full timeMy client is seeking a customer service administrator to join their global manufacturing team. Based in Stowmarket Free parking Hybrid after probation 3 days in the office Are you passionate about helping others and delivering exceptional service? We are seeking a dedicated and friendly Customer Service Representative to join our team! About the Role:...
-
Customer Service administrator
4 weeks ago
Stowmarket, United Kingdom Pure Resourcing Solutions Limited Full timeMy client is seeking a customer service administrator to join their global manufacturing team. Based in Stowmarket Free parking Hybrid after probation 3 days in the office Are you passionate about helping others and delivering exceptional service? We are seeking a dedicated and friendly Customer Service Representative to join our team! About...
-
Customer Service administrator
1 month ago
Stowmarket, United Kingdom CV-Library Full timeMy client is seeking a customer service administrator to join their global manufacturing team. Based in Stowmarket Free parking Hybrid after probation 3 days in the office Are you passionate about helping others and delivering exceptional service? We are seeking a dedicated and friendly Customer Service Representative to join our...
-
Service Administrator
1 day ago
Stowmarket, United Kingdom Additional Resources Ltd Full time**Service Administrator** **Location: Stowmarket** **Salary**:Salary is dependent on experience** **The Company**: Our client is an established dealer and one of the UK’s independently owned commercial vehicle workshop operators and they provide a diverse level of aftersales support. **The Role**: The Service Administrator's role is to keep a constant...
-
Customer Service Coordinator
2 weeks ago
Stowmarket, United Kingdom Pure Resourcing Solutions Limited Full time**Company Overview:**Pure Resourcing Solutions Limited is a global manufacturing company seeking a dedicated Customer Service Administrator to join their team.The ideal candidate will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring every customer experience is positive.This role offers excellent...
-
General Administrator
7 months ago
Stowmarket, United Kingdom Discovery 24 Ltd Full timeJoin a Dynamic Team as a General Administrator Are you organised, detail-oriented, and passionate about providing excellent customer service? Our client is a leading vehicle hire company based near Stowmarket, and are seeking a dedicated General Administrator to join their team and help drive the business forward. **Key Responsibilities**: - Manage and...
-
Operations Administrator
7 months ago
Stowmarket, United Kingdom Lanes Group Plc Full timeSenior Administrator **Choose a career with the UK’s biggest independent drainage specialist** The Lanes Group needs an experienced administrator to join our growing Depot network on a part-time basis. **The Job**: The role will require managing the sales and purchase ledger, supporting the depot manager, ensuring that the customers’ needs are...
-
Technical Administrator
6 months ago
Stowmarket, United Kingdom Orwell Consulting Ltd Full time**Operations / Technical Administrator - Utilities** **Hybrid Role with Office Visits - Stowmarket** **£25,000 to £27,000 plus package** **OR715** Our client is a Suffolk based Civils and Utilities company. They provide services to the water industry and are currently looking to recruit an administrator to join their project delivery team. The role is...
-
Customer Service Advisor
4 weeks ago
Stowmarket, United Kingdom Strive Supply Chain Full timeStrive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Customer Service Advisors £25,740 + Benefits Suffolk Our client is a leading FMCG distributor in the UK and we are delighted to assist them in their search for a Customer...
-
Customer Service Advisor
4 weeks ago
Stowmarket, United Kingdom Strive Supply Chain Full timeStrive are a UK wide Supply Chain & Logistics management recruiter. Please visitstrive . co . uk for additional roles across engineering, production, warehouse & transport operations. Customer Service Advisors £25,740 + Benefits Suffolk Our client is a leading FMCG distributor in the UK and we are delighted to assist them in their search for a Customer...
-
Customer Service Advisor
2 months ago
Stowmarket, United Kingdom CV-Library Full timeStrive are a UK wide Supply Chain & Logistics management recruiter. Please visitstrive . co . uk for additional roles across engineering, production, warehouse & transport operations. Customer Service Advisors £25,740 + Benefits Suffolk Our client is a leading FMCG distributor in the UK and we are delighted to assist them in their search for a...
-
Customer Service Advisor
4 weeks ago
Stowmarket, United Kingdom CV-Library Full timeStrive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations. Customer Service Advisors £25,740 + Benefits Suffolk Our client is a leading FMCG distributor in the UK and we are delighted to assist them in their search for a...
-
Customer Service Professional
1 week ago
Stowmarket, Suffolk, United Kingdom Strive Supply Chain Full timeAt Strive Supply Chain, we're seeking a highly skilled Customer Service Advisor to join our team in Suffolk. This key role involves providing exceptional customer service, handling and resolving various customer issues via phone, email, or collaboration with colleagues.The ideal candidate will possess excellent communication skills, attention to detail, and...
-
Contract Administrator
7 months ago
Stowmarket, United Kingdom Aaron Services Full time**The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.** **Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.** **We are recruiting for a...
-
Customer Service Advisor
2 weeks ago
Stowmarket, United Kingdom Strive Supply Chain Full timeStrive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across engineering, production, warehouse & transport operations.Customer Service Advisors£25,740 + BenefitsSuffolkOur client is a leading FMCG distributor in the UK and we are delighted to assist them in their search for a Customer Service...
-
Customer Service Representative
2 weeks ago
Stowmarket, Suffolk, United Kingdom Suffolk County Council Full timeAbout the RoleWe are seeking an experienced customer service professional to join our team as a Customer Experience Officer. This is an exciting opportunity to work in a fast-paced contact centre environment, providing excellent customer service and support to our community.
-
Office Administrator
6 months ago
Stowmarket, United Kingdom Taylor Whitmore LTD Full timeOur client is the leading UK manufacturer of Medical Couches, Patient Trolleys and Ergonomic Seating. Products are designed & manufactured at our headquarters in Debenham, Suffolk. We are now looking to recruit an Office Administrator to assist with our busy Sales and Logistics office. Responsibilities will include: - Answering the telephone and dealing...
-
Office Administrator
7 months ago
Stowmarket, United Kingdom Taylor Whitmore LTD Full timeOur client is the leading UK manufacturer of Medical Couches, Patient Trolleys and Ergonomic Seating. Products are designed & manufactured at our headquarters in Debenham, Suffolk. We are now looking to recruit an Office Administrator to assist with our busy Sales and Logistics office. Responsibilities will include: - Answering the telephone and dealing...
-
Administrative Assistant
7 months ago
Stowmarket, United Kingdom Lifetime Savings Ltd Full time'''Responsibilities''' - Provide administrative support to ensure efficient operation of the office - Assist in resolving any administrative problems - Perform data entry and maintain accurate records - Handle sensitive information in a confidential manner - Prepare and modify documents using Microsoft Office and Google suite - Perform general clerical...
-
Customer Service Director
2 weeks ago
Stowmarket, Suffolk, United Kingdom Starbucks Full timeJob Title: Customer Service DirectorAbout the RoleWe are looking for a highly motivated and customer-focused Customer Service Director to lead our team at Starbucks. As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty, while also developing and implementing strategies to improve operational...
Export Customer Service Administrator
7 months ago
Do you want to work somewhere that operates on a series of values, including being an employer people enjoy working for, and where over 75% of team members recently reported that they feel the company cares for them?
**A little bit about us**
Hi there, we’re Muntons; let us introduce ourselves. For 100 years, we’ve been producing high-quality malt and malted ingredients for some of the most famous, and well-loved brands around the globe.
It’s safe to say that with customers ranging from multinational food and beverage producers to craft brewers and distillers, you’re likely to have tasted our products already, without even knowing it
You’ll find our headquarters in the bucolic surroundings of Stowmarket, Suffolk, and our other production sites in Yorkshire and Thailand. We also have sales offices in Asia, Europe, and America.
We're passionate about malt, and pride ourselves on delivering enjoyment to people’s lives by creating more of what they love, while raising the bar as the leaders of sustainability in our field.
**We Offer**:
- Completive salary, reviewed annually
- Company profit based bonus
- Company pension contribution at 5%
- Health Cash Plan with Reward Scheme and Employee Assistance Programme
- Life assurance
- Flexible working arrangements
**The Job**:
In this role you will be a first point of contact and provide outstanding customer services support to all Muntons plc customers, agents and distributors. You will also provide administrative support to our global team of sales managers and assist with the complaints process.
**Key Duties**:
- Receive and process orders from customers, agents and distributors on our SAP S4Hana system for both export and domestic customers.
- Liaise with our logistics partner to book deliveries worldwide.
- Complete customs entries on Descartes e-Customs (HM Customs) after details have been received from the freight forwarder.
- Prepare and issue final documentation for customers.
- Liaise with the warehouse and planning teams to ensure that the customer receives their order in an appropriate and timely manner.
- Actively communicate with customers to ensure they are made aware of any changes relating to their orders/delivery and to support on-going sales.
- Issue credit and debit notes for customers as and when required
- Carry out all ad hoc aspects of customer administration.
- Raise customer complaints through SAP and manage complaints from approval to resolution.
- Provide timely updates to customers during complaint investigations and act as a link between internal departments and the customer.
- Provide sales data by customer for sales manager.
- Assist in the handling of all enquiries from customers, agents and distributors.
- Provide cover for team members whilst on holiday or during sickness and encourage team working.
- Proactively assist and support other members of the team.
- Proactively recommend improvements, which contribute to improved customer service and team effectiveness.
- Thrive on working in a busy office environment with a key focus on customer service.
- Have a minimum of three years working in an office environment.
- Experience of export shipping documentation.
- A good team player.
- Flexible and adaptable to meet the demands of this busy role
- Friendly and professional.
- Well organised and have the ability to work efficiently to meet deadlines.
- Computer literacy with SAP experience and export are preferential.
**Job Types**: Full-time, Permanent
**Salary**: From £26,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 202644INDX
