Registration and Enrolment Officer

4 weeks ago


Bath, United Kingdom Bath Spa University Full time

**Description**:
We are seeking a dedicated Registration and Enrolment Officer to join our Enrolment, Registration and Partnerships team.

**About the Role**:
As Registration and Enrolment Officer, you will be assisting the Registration Development Coordinator with planning the registration schedule for the academic year for all students and communicating plans to colleagues across the University. Acting as point of contact for all partner institutions regarding student registration queries and processes, you will be continually improving and streamlining partner processes to ensure they are fit for purpose.

You will also be taking responsibility for responding to enquiries, supporting registration, induction and activities relating to the start of the academic year, as well as leading on online registration and remote enrolment and attend in-person enrolment sessions.

You will develop a knowledge base and understanding of online registration, enrolment processes and student withdrawals, providing specialist advice, guidance and support to all students and staff. The role is focused on providing a high quality and seamless service to students throughout the registration process.

**About You**:
You will be an experienced administrator, ideally in Higher Education, with proven experience of providing excellent customer service, and will be proficient in Microsoft Office, using CRM systems and databases.

You will have excellent communication skills and are able to liaise effectively at all levels, whist prioritising a busy workload and meeting tight deadlines.

You will have the ability to problem solve and use your initiative to respond appropriately to situations as they arise.

**Additional Information**:
**Full Time Fixed Term Contract until 25th January 2025**

**Interview Date - 6th December 2023**

**About Bath Spa University**:
Bath Spa University is where creative minds meet. Offering a wide range of courses across the arts, sciences, education, social science and business to over 7,500 students, the University employs outstanding creative professionals which support its aim to be a leading educational institution in creativity, culture and enterprise.

Based in stunning countryside just a few minutes from a World Heritage City, Bath Spa University ensures its students graduate as engaged global citizens who are ready for the world of work. In fact, 93 per cent of graduates find themselves in work or further study within six months.



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