Registration and Enrolment Officer

4 weeks ago


Bath, United Kingdom Bath Spa University Full time

Job title

Registration and Enrolment Officer

Job reference

REQ001887

Date posted

17/07/2023

Application closing date

31/07/2023

Location

Bath - Newton Park / Hybrid

Salary

£27,979 - 32,332 per annum

Contract type

Full Time, 37hrs per week, 52 weeks per year

Contractual hours

37

Basis

Full time

Job category/type

Professional services

Attachments

JD Registration and Enrolment Officer G5.pdf

Job details

**About the role**

We are excited to offer an amazing new opportunity within our newly formed Enrolment, Registration and Partnerships team. Our new Registration and Enrolment Officer will be responsible for responding to enquiries, supporting registration, induction and activities relating to the start of the academic year. You will be focused on providing a high quality and seamless service to students to ensure they feel supported throughout the registration process.

You will work closely with the Registration Development Coordinator, as well as other Professional Service teams to ensure that all registration and induction activities are undertaken in a professional, efficient and timely manner.

You will be a lead figure for online registrations as well as attending in-person enrolment sessions. Away from customer service related duties, we will be looking to you to participate in the testing of new online registration developments, help to resolve any issues and own the test records to ensure we are continuously improving our service.

**About you (requirements)**

You will be an enthusiastic individual with a positive and proactive approach to an ever-changing environment. Fiercely passionate about customer service, you will play a key role in supporting both our staff and students. Being a dynamic individual, you will thrive on a diverse range of tasks and possess strong administrative and organisational skills to support a methodical way of working.

With a flexible can-do attitude, you will be able to demonstrate your ability to plan and prioritise effectively whilst having a keen eye for problem solving.

**About us**

Bath Spa University is focused on creative enterprise and guided by our four values of respect, inclusivity, collaboration and sustainability. We teach around 8,000 students on a set of campuses around Bath, with most being located at Newton Park, including a listed Georgian house and grounds, or Locksbrook Road, our new city-centre art and design campus. Our research centres focus on creative industries and humanities.

Our purpose is to challenge our students and staff to realise their talent and thrive, for their own benefit and for the wider good.

Join a friendly, inclusive, dynamic team who are passionate about enhancing our student experience. We offer a flexible approach with a blend of working from home and in the office.

**Interview Date**: 09/08/2023

**How to apply**

Please note that we use anonymous shortlisting therefore request that you do not include any personal details or reference to protected characteristics (such as gender, age or race) when completing your supporting statement.

We offer excellent facilities and benefits to our staff. These include a pension scheme, flexible working practices, an employee assistance programme, and family-friendly policies. Please use the link below to see our full facilities and benefits package:
Please note this role is not eligible for sponsorship under the Skilled Worker route.



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