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Resource Planning Support

7 months ago

York, United Kingdom Northern Trains Full time

**BUSINESS FUNCTION**: Control & Resource Planning

**GRADE**: CS3

**SALARY**:£21,262 rising to £25,014 per annum after 6 months

**ROLE TYPE**:On Site/Hybrid

**HOURS**:35 per week

**Is effective organisation and seamless scheduling ‘Your Thing’?**

We are looking for a well organised and proactive individual to take on the responsibility of Resource Planning Support. You’ll join our Resource Planning Team, to ensure Train Crew are released for development and assessments, with mínimal disruption to Northerns Train Services.

At Northern, we play a vital role connecting millions of people to work, leisure and education opportunities.

We operate 2,500 services a day to more than 500 stations across the North of England. But our vision is about more than just train travel. It’s about setting a new standard for customer experiences. And that means building a different kind of workplace. One that values individuality and celebrates differences. Somewhere we can work together, have fun, and get stuck in to making our customers’ lives easier. A place that goes out of its way to create incredible opportunities for everyone to grow and be the best we can be every single day.

So, if you’re smart, forward thinking, passionate and full of fresh ideas like we are, you could play your part in making it happen.

**About the role**:
All Northern Traincrew complete an apprenticeship as part of their development in role as a Train Conductor and Train Driver. Due to the development taking place whilst working, its vitally important for them to spend time with the Apprenticeship Development team, whilst also maintaining their current workloads.

As the Resource Planning Support, it will be your responsibility to ensure the release of approximately 500 Traincrew employees to develop, whilst also making certain our Train services are fully resourced.

In this highly organised role, you will work collaboratively with Resource Planning and the Apprenticeship Development team. You’ll support with short term planning diagram extraction and distribution, taking into account and mitigating risks arising from making changes to roster patterns and the requirements of the apprenticeship delivery plans.

If this sounds like your thing, we’d love to hear from you.

**Key responsibilities**:
In this highly organised and meticulous role, your day-to-day activities could include:

- Create and maintain traincrew records to ensure all apprentice reviews and End Point Assessments are documented and updated weekly.
- Liaise with the Apprentice Governance Team to ensure arrangements are in place to release apprentices for Progress Reviews and End Point Assessments
- Maintain and produce records of traincrew equalisation and assist in the release of traincrew for other required assessments, meetings or reviews.
- Maintain and produce an advance forecast for the Apprentice Governance Team and update it as necessary.
- Where necessary covering for the Resource Systems assistant role.

**About you**:
You’ll be exceptionally organised and proactive individual, with great analytical skills. With your keen attention to detail and the ability to manage complex schedules, you’ll be able to demonstrate your ability to manage resource effectively. You’ll also have excellent communication skills and a collaborative approach, whilst also being able to adapt and handle changing priorities.

We’re also looking for the following:

- Ideally educated to GCSE level or higher, or equivalent.
- Experience in an administration role.
- Knowledge of train crew rostering terms and conditions would be advantageous but not essential.
- Highly motivated and flexible to work across a wide spectrum of administration activities.
- IT literate, able to use Word/Excel, and demonstrate attention to detail.
- Strong team player and a good all-around communicator with sound verbal and written skills.

**Our Benefits**:
Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

- Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
- Agile working for non-train crew - many of our roles can now be based at both home and the office, which is great if you are looking for flexibility.
- Cycle to Work Scheme - save up to 42% on the cost of a bike, while also spreading your payments throughout the year.
- Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
- Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
- Employee Assistance Programme - advice, support and useful information 24 hours a day, 365 days a year on everyt