Traincrew Planning Specialist

1 month ago

York, United Kingdom LNER Full time

Part Time Position - 13 hours per week over 2 days.

**Full time equivalent salary is £38,728 per annum**

**Why LNER?**

Our vision is to be the most loved, progressive and responsible way to travel for generations to come, and we're looking for the people who can deliver this, every day.

Since we took over the East Coast route, we've been changing the face of travel. Our new fleet of Azuma trains are delivering faster journey times, more space, comfort and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join. We were the first and are currently the only franchised rail operator to achieve customer numbers back to pre-pandemic levels and we are leading the charge to transform rail through digital and customer focussed innovation.

Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER.

Are you on board?

**What you'll be doing.**

The Traincrew Planning Specialist is responsible for producing optimal traincrew resource solutions to enable the delivery of weekly Timetables and ad-hoc train plans, ensuring compliance with company Conditions of Service. You'll balance marketing & commercial aspirations with logístical constraints of contracts, conditions, rules and resources.

**Your responsibilities include**:

- Proactively developing and implementing efficient plans under the strategic direction of the Traincrew Planning Manager for all Traincrew diagrams, timetables and ad-hoc train plans.
- Using intelligent Traincrew planning software to deliver efficient, robust and economic allocation of Traincrew workload across the business.
- Comparing Traincrew establishment for timetable/ad-hoc train plan assumptions with depot actual requirements to facilitate the robust development of Traincrew plans.
- Supporting the line management in the effective and timely consultation with employee representatives to obtain an endorsement of Traincrew resource plans for the major timetables.
- Providing advice and recommendations to line managers to enable them to decide the correct Traincrew depot establishment levels.
- Planning and conducting liaison meetings to identify customers' needs and requirements whilst exploring best practices for major timetable plans.
- Managing the Operational Planning team's Intranet page on “Connect”, updating with relevant Traincrew diagram amendments.
- Maintaining accurate data measuring the impact of weekly timetables on depot requirements for Traincrew resources.
- Investigating any performance incident associated with the Traincrew plan and recommend steps to prevent a repeat.
- Delivering Traincrew resource solutions at T-8 weeks to establish future depot capabilities and requirements.
- Influencing and recommending relevant changes to improve business performance.
- Attending coordination meetings for major plans to identify specific requirements of Traincrew resources. Exploring potential issues and offer solutions to enable the delivery of a robust plan

**What you'll need**:

- Suitable experience in the Traincrew Planning Process;
- Ability to negotiate outcomes to achieve business priorities
- Effective communicator within LNER and to external stakeholders with regard to Traincrew Planning and resource allocation
- Solid commercial acumen in relation to the potential impact of decision-making within this role
- Knowledge of Traincrew diagramming
- Knowledge of Traincrew conditions of service
- Suitable experience in resource allocation
- Knowledge of route and traction
- Understanding of industrial relations and relevant Trade Union behaviours and policies
- Experience in the calculation of Traincrew establishments
- Computer and spreadsheet literate, with strong skills in Excel
- Analytical and numerate
- Knowledge of LNER operations, resources and route

**What you'll get**:

- Free travel on LNER + 75% off other companies' tickets (for you & dependents)
- Discounted international train tickets (after one year's service)
- 50% discount on LNER tickets for friends & family
- Generous pension scheme
- Annual cycle to work schemes
- Discount, savings and cashback scheme from top retailers
- Health & wellbeing schemes and discounts
- Host of training opportunities to help further your career
- Rewards & awards to recognise when you shine

**What we believe**:
To be the most loved, progressive and responsible train operating company, we must make a meaningful difference - always doing what's right for our customers, our people, the communities and destinations we serve, the future of the industry we lead and the environment we cherish.

We know that our people are the beating heart of everything we do. We are committed to creating an inclusive, engaged culture that supports everyone at every stage of their journey - and ensures that when you're at LNER, you can always be you. No wonder most people never want to leave

**Diversity and inclusion**
We are

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