Associate Customer Service Technical Specialist
2 weeks ago
Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. Innovation is key to delivering solutions that help our customers make critical decisions and work smarter every day. Our commitment to innovation requires that we step out of our day-to-day routine and think bigger - with more creativity and collaboration across the business
Key Responsibilities
- Perform routine assignments and use established department policies and procedures to solve problems
Key Requirements
- Bachelor’s Degree or equivalent relevant experience
- Some experience in a B2B technical customer service or implementation role
- General knowledge or experience with cloud computing platforms such as Azure, Google Cloud, and AWS
- General knowledge of database technologies such as Microsoft SQL Server or Oracle
- The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.
**Offer**:
Working in a global and solid company but still have a major impact at the local business. Being part of a dynamic and engaged multi-functional team in an industry with big changes ahead. You will work in a team of dedicated, professional, and nice colleagues.
Based in our fantastic Kingston office.
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