Customer Service Advisor

6 months ago


Kingston Upon Thames, United Kingdom Specsavers Full time

**Customer Service Advisor**

**Location: Kingston Upon Thames**

**Working Hours: Weekends Only**

**Salary:Competitive depending on experience**

**Training provided**

**Individual & Team Rewards**

**Personal Development Plans & Career Progression**

**Specsavers Perks**

**Friendly, Supportive Team**

**Team Social Evenings Out**

**Experience Level - Must be studying Optometry or have an interest in Optics**

Looking for something new and a varied role?

We are looking for a Customer Focused** Customer Service Advisor.**

**Great customer skills are essential for this role**.
- You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
- Booking and confirming appointments
- Appropriate direction of enquiries
- The face of the store

**What will success look like in the role?**
- Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
- Appointment bookings are managed so that maximum numbers of customers are seen.
- Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
- Potential to become an Optical Assistant for the right person

INDR



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