Customer Service Engineer

3 weeks ago


Kingston Upon Thames, United Kingdom FMC Global Talent Full time

Join one of the largest employers in the medtech industry. Our client is currently looking for a Customer Service Engineer in London to install, troubleshoot, repair, and maintain a range of state-of-the-art medical devices. This is an excellent opportunityto join a team of dedicated employees pushing the boundaries of what’s possible in healthcare.

**The company**

With over 170 years in the market, our client is a leading medical technology company, with a global reach of 5 million patients every day. Our client is dedicated to empowering healthcare providers to succeed as well as leading the way in innovative digitalhealth and enterprise services. You will gain access to a top-class mentoring training program and be supported by an experienced and qualified peers throughout the process.

**The role**

Within this role you will repair, fault find and provide planned preventative maintenance to our client’s MR machines. Your customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels promptly andprofessionally. You will identify any opportunities to improve efficiencies and effectiveness and work as part of a multidisciplinary team to ensure the company values are distributed.
- Other responsibilities include: _
- Maintaining all test equipment, tools, and company property
- Escalating situations where customer satisfaction is compromised
- Maintaining excellent communications and team working
- Understanding and comply with work instructions
- Attending product training courses in Europe and USA
- Providing out of hours technical service support (when applicable)
- Completing administrative tasks in a timely and accurate manner

**The requirements**
- You’ll have transferrable engineering experience gained in installation, service, or support of electro-mechanical equipment, as well as_
- HNC/HND in an Electronics, Engineering or Bio-Chemistry discipline
- Strong IT, Microsoft Office and Networking Infrastructure skills
- Excellent customer facing skills
- Ability to quickly gain the respect of stakeholders at all levels
- Willingness to learn and grow
- Full UK driving licence and willing to travel

**Important information**

Reference number: 13862

FMC contact for this role: Ryan Luckman



  • Kingston upon Thames, United Kingdom Grundfos Pumps Ltd Full time

    Grundfos are recruiting for a Field Service Engineer! To cover: South West London Are you a customer-obsessed Engineer that has a strong knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-driven mindset? Are you focused on the quality and accuracy of your work, always insisting on the highest...


  • Kingston upon Thames, United Kingdom Grundfos Pumps Ltd Full time

    Grundfos are recruiting for a Field Service Engineer!To cover: South West LondonAre you a customer-obsessed Engineer that has a strong knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-driven mindset? Are you focused on the quality and accuracy of your work, always insisting on the highest...


  • Kingston upon Thames, United Kingdom Specsavers Full time

    **Customer Service Advisor** **Location: Kingston Upon Thames** **Working Hours: Sunday Only** **Salary:Competitive depending on experience** **Training provided** **Personal Development Plans & Career Progression** **Specsavers Perks** **Friendly, Supportive Team** **Team Social Evenings Out** Looking for something new and a varied role? We are...


  • Kingston upon Thames, United Kingdom Specsavers Full time

    **Customer Service Advisor** **Location: Kingston Upon Thames** **Working Hours: 3 days per week including 1 weekend day** **Salary: Competitive depending on experience** **Training provided** **Personal Development Plans & Career Progression** **Specsavers Perks** **Friendly, Supportive Team** **Team Social Evenings Out** Looking for something new...


  • Kingston upon Thames, United Kingdom Concept Resourcing Full time

    Field Service Engineer - IMMEDIATE START! Location: Kingston upon Thames About the Company: Our client is a leading provider in the home water systems industry, committed to revolutionising how people drink water at home. With cutting-edge technology and a subscription service reaching thousands, they're dedicated to promoting healthier lifestyles...

  • Field Service Engineer

    17 hours ago


    Kingston upon Thames, United Kingdom Concept Resourcing Full time

    Field Service Engineer - IMMEDIATE START!Location: Kingston upon ThamesAbout the Company:Our client is a leading provider in the home water systems industry, committed to revolutionising how people drink water at home. With cutting-edge technology and a subscription service reaching thousands, they're dedicated to promoting healthier lifestyles through...


  • Kingston upon Thames, United Kingdom Axis Europe Full time

    **Reference Number** Ref-20189 **Location** Kingston **Contract Type** Part-Time Permanent **Closing Date** 16/04/2023 **Role**: We have an opportunity for a Customer Service Advisor to join our team in Kingston. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. **Key...


  • Kingston upon Thames, United Kingdom Service Care Solutions Full time

    Highways Design Principal Engineer 3 months on-going contract, Inside IR35 Kingston About the role The Principal Engineer is responsible for the management of the relevant service within Highway and Transport and to provide specialist professional advice relevant to your team's area of responsibility. Depending on the role, you will need to deliver...


  • Kingston upon Thames, United Kingdom Service Care Solutions Full time

    Highways Design Principal Engineer 3 months on-going contract, Inside IR35Kingston About the roleThe Principal Engineer is responsible for the management of the relevant service within Highway and Transport and to provide specialist professional advice relevant to your team's area of responsibility. Depending on the role, you will need to deliver excellence...


  • Kingston upon Thames, United Kingdom Bennett and Game Recruitment LTD Full time

    Field Service Engineer (Surrey) required for our client; a leading multi-national Building Services manufacturer and maintenance provider. Due to expansion, our client is looking for an electrical and/or mechanically experienced Service Engineer to join their service team in the Surrey region.Field Service Engineer (Surrey) Position RemunerationSalary £28k...

  • Building Services

    2 weeks ago


    Royal Kingston upon Thames, United Kingdom Kingston University Service Company Ltd Full time

    Building Services / HVAC Engineer- Immediate StartLocation: Kingston-upon-Thames, KT1 2EESalary: £40,000 per annumContract: Full time, PermanentHours: Monday - Friday, 8 am - 5 pm with overtime opportunities availableKingston University Services Company (KUSCO) provide a comprehensive repair and maintenance service for systems, plant and equipment on...


  • Kingston upon Thames, United Kingdom Alex Young Recruitment Limited Full time

    Our client, a university in South West London is looking to hire a proven Building Services Maintenance Engineer. This is a lovely new role to join a large and closer team of guys. As the Building Services Maintenance Engineer, you will join a lovely established team that carry out the day to day maintenance of the university campus. The successful...


  • Kingston upon Thames, United Kingdom Alex Young Recruitment Limited Full time

    Our client, a university in South West London is looking to hire a proven Building Services Maintenance Engineer. This is a lovely new role to join a large and closer team of guys.As the Building Services Maintenance Engineer, you will join a lovely established team that carry out the day to day maintenance of the university campus.The successful Building...


  • Kingston upon Thames, United Kingdom Foundever Full time

    **Creativity, Commitment, Connection at Foundever Group** We believe experiences are everything, and that happy associates are successful ones. That's why we give our people the tools and the freedom to learn, grow, have fun and be themselves. - GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and...


  • Kingston upon Thames, United Kingdom Wolters Kluwer Full time

    Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. Innovation is key to delivering solutions that help our customers make critical decisions and work smarter every day. Our commitment to innovation...


  • Kingston upon Hull, United Kingdom Bates and Bradshaw Ltd Full time

    Bates & Bradshaw are recruiting on behalf of a large company in the Hull area who operate as one of the leading building, repairs, and maintenance contractors. They are presently employing around 500 people and have a turnover of £50m and they have some ambitious plans in place to grow this again over the coming years.Job DescriptionThis role is to be...


  • Kingston upon Hull, United Kingdom Bates and Bradshaw Ltd Full time

    Bates & Bradshaw are recruiting on behalf of a large company in the Hull area who operate as one of the leading building, repairs, and maintenance contractors. They are presently employing around 500 people and have a turnover of £50m and they have some ambitious plans in place to grow this again over the coming years.Job DescriptionThis role is to be...

  • Service Engineer

    4 weeks ago


    Royal Kingston upon Thames, United Kingdom WALLACE HIND SELECTION LIMITED Full time

    Are you a 17th / 18th edition qualified Engineer looking to get off shifts and into field service? Or are you an experienced hands on Electrical Engineer or Electricians Mate who wants strike out on your own and maybe even run your own service team? You'll become an expert in our high profile, niche equipment, servicing water features - mostly across the...


  • Kingston upon Thames, United Kingdom Detail London Ltd Full time

    **Job description** **Role Title**: Care Technology Advisor **Location**: London - You will work from home but will travel in and around South-West London area to install our care technology in customers homes or care homes. - **Alcove - Help us keep elderly and vulnerable people safer and better connected by using digital technology**_ We specialise in...


  • Kingston upon Thames, Greater London, United Kingdom Grundfos Pumps Ltd Full time

    Grundfos are recruiting for a Field Service Engineer! To cover: South West London Are you a customer-obsessed Engineer that has a strong knowledge of both electrical and mechanical engineering? Do you have a good understanding of pumps and a customer-driven mindset? Are you focused on the quality and accuracy of your work, always insisting on the highest...