Client Support Executive

5 days ago


Harlow, United Kingdom Huntress Full time

**Client Support Executive**

**Up to £25k**

**Harlow**

Core Duties & Responsibilities:

- Account management for clients, landlords and managing agents.
- Reviewing cases and case holdings on a regular basis to ensure service level agreements are being met.
- Providing scheduled and ad-hoc reports to clients
- Updating existing data records on numerous systems
- Supporting clients and claimants throughout a structured process
- Providing regular updates to clients of their case progression
- Capture and escalate appropriate client feedback to management
- Offer support throughout the Commercial Services Department.

Monday-Friday, 8:30am-5:30pm
Office based role

You may also be required to support management with additional duties as they arise. If you are a confident communicator who enjoys resolving issues and liaising with clients then we would love to discuss this further with you Communication and organisationare key in this role Free parking is available on site + additional benefits included

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