Customer Service Advisor
3 days ago
We are a family run logistics company specialising in the collection and delivery of palletised freight and parcels, members of the APC, UPN & Palletways networks. Our customer focused approach is at the centre everything we do and we are looking to bring in a keen customer services representative to join our friendly team in Witham.
Upon completion of the 1st year holiday entitlement increases to 33 days holiday a year (inc Bank Holidays). Training will be provided for the role with support stafff in place to assist with the development of the successful applicant.
Key Responsibilities:
Work with the operations teams to ensure that high standards of customer service are maintained and provided to our parcel customers.
Review and communicate with the operations team, checking bookings, answering customers' queries and managing our customers outbound freight.
Qualification and Skills:
Good team player.
Can work under pressure.
Strong administrative skills, and attention to detail.
Essential Microsoft office experiance.
Logistic experience is preferred, but not essential.
**Salary**: £23,400.00 per year
**Benefits**:
- Company events
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Work Location: One location
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