Customer Services Advisor
3 weeks ago
Customer Services Advisor to support the wider team.
Full time Permanent:
Salary; £22k - £25k per annum + Yearly Bonus
Office based role working Monday to Friday - 37.5 hours a week
Hybrid available
Key Duties:
- To perform key duties directed by the Customer Services Manager
- All Administrative task for the Customer Services department
- To answer calls to key customer within the appropriate time scale
- Dealing with customer query’s, maintain records of conversation and actioning on information
- Ablity to upsell prodcut to clients
- Updating new customer on to company portal
- All other ad-hoc task requested
- Other duties to be discussed upon job briefing
Skills & Experience
- Previous customer services experience in office based role
- Good a building strong working relationships with customers
- Experience working on CRM system or similar
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