Credit Control Supervisor

3 weeks ago


Hemel Hempstead, United Kingdom NLB Solutions Full time

NLB Solutions are working with a property business that are looking to recruit for a Credit Control Supervisor in the head office. The business like people that have worked in property management businesses or related industry. The role will suit someonethat has supervised a team, involved in recruiting, training and development. Overseeing 6 credit controllers, managing their KPI’s, targets and regular meetings to outline any issues and queries.

**Duties**:

- Day to day management of a team of 6 credit controllers.
- Monitor workloads and set targets/KPI’s.
- Monthly and weekly reporting on debtors, disputes, and collection activity of the team to the line manager.
- Support and assist the team with queries, issues, and disputes.
- First point of contact for escalation.

Person Spec:

- Must have at least 3 years’ experience in credit control, debt recovery or collections.
- Proven experience of supervising a team.
- Client focused, self-motivated and work to tight deadlines.
- Good communicator both verbally and written.



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