Membership Administrator

4 weeks ago


York, United Kingdom York City Gymnastics Foundation Full time

**About us**

We are professional, agile, customer-centric, and our goal is to provide gymnastics activities for all ages and abilities.

Our work environment includes:

- Work-from-home days
- Casual work attire
- Relaxed atmosphere
- Flexible working hours

Main Responsibilities:

- Management of the membership management system (LoveAdmin) including class schedules, allocation of places for new and current members, competition fees, invoicing, payments and any other tasks as required.
- Management of waiting lists including placement of new members into classes/trial sessions.
- Manage/Maintain class attendance records.
- Organise and coordinate communication to members.
- Processing refunds as required.
- Assist with the preparation of reports, statistics and correspondence.
- Management of NGB memberships and their annual renewal.
- Ensuring confidentiality of information is maintained as appropriate at all times and compliance with GDPR.

We are able to offer very flexible working arrangements and much of the job can be done remotely, but does require some time at the Gymnastics Centre. The nature of the work means there are certain busy times around the end of class terms where additional hours will be required and 20hpw is an average expectation. As such, the contract on offer will be on an annualised hourly basis.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: From £12,504.00 per year

**Benefits**:

- Company pension
- Flexitime

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- York, YO31 7SX: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: Hybrid remote in York, YO31 7SX

Application deadline: 01/07/2023
Expected start date: 01/08/2023



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