Customer Service Advisor
4 weeks ago
Capital are representing a reputable company looking for Customer Service Advisors to join their team
Fantastic opportunity for career progression
You will be a member of the client onboarding team and will be responsible for assisting clients in completing new claim enquiries, online, over the phone and from social media platforms. You will also be responsible for explaining the terms and conditions of the conditional fee agreement and any funding options, whilst displaying a professional company image throughout, via both voice and online interactions.
- Excellent listening, verbal, and written communication skills
- Excellent communicator, able to see things from all points of view.
- Excellent timekeeping and attendance.
- Excellent telephone skills.
- Excellent data entry and typing skills
- Ability to work well within a team and participate in team activity’s
- Proficient in the Use in office products such as Word and Excel
**EXPERIENCE**
- Customer service skills
- Ability to communicate efficiently over the phone and social media
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£23,000.00 per year
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
Work Location: One location
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