Service Advisor

4 months ago


Poole, United Kingdom Breeze Motor Group Full time

We currently have an exciting opportunity for an experienced **Retail Service Advisor** to join our team within our passenger car site in **Poole, **however,** **flexibility is required depending on business needs across our other dealerships. You will join us on a full time, permanent basis and in return, you will receive a **competitive salary of £26,000 - £30,000 plus bonus OTE £35K+** **plus benefits**.

**About the Service Advisor role**:
We encourage ingenuity and career progression, whilst putting the needs of our customers at the heart of everything we do, to make our customers experience as enjoyable as possible, whilst providing the very highest level of customer service.

We know that our people are the key to our success, this is an exciting opportunity to come onboard and be part of our growing business

**Hours**: Mon
- Fri 8 AM - 6 PM (1 in 3 Saturday on a rota)

**Responsibilities as our** **Service Advisor **will include**:

- Pro-actively contacting customers with progress of work updates
- Providing customer estimates according to company policy on schedules, time and pricing
- Notifying customers promptthe ly of completion of work
- Ensuring customer awareness of all products and services available
- Producing invoices of work carried out
- Upselling of various products
- Advising customers of necessary repairs

**What we’re looking for in our Service Advisor**:

- Main dealer experience or have experience of such. Alternatively, a strong sales background would be beneficial as technical training will be given
- Possess good technical knowledge with ability to answer customer queries
- Computer skills essential
- Knowledge of CDK desirable, although training will be given
- Ability to use own initiative and multi-task
- Possess exceptional organisational skills
- Team player
- Personable approach, with a polite and courteous manner
- A “Can Do Attitude “

**In return, our Service Advisor will receive the following benefits**:

- A competitive remuneration package
- Comprehensive and continuous training
- Contributed Company pension scheme
- New vehicle preferential purchase scheme
- Life assurance scheme
- A vibrant and professional working environment
- Exciting career opportunities
- A competitive remuneration package
- Retailer Staff Car Scheme
- Cycle to work scheme
- Physio & Chiropractic services
- Refer a friend scheme
- Wellbeing support
- Discounted gym membership
- 50% off Campervan Hire
- 24 days annual holiday, plus bank holidays (extra days given on length of service)

As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward.

If you feel you have the skills and experience to join us as our **Service Advisor**, please click **apply** now


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