Housing Information Officer

3 weeks ago

Lowestoft, United Kingdom East Suffolk Council Full time

**East Suffolk Council, **Riverside, Lowestoft NR33 0EQ**:

- **£27,344 - £30,151 per annum**:

- **37 hours per week**:

- **Permanent**

**East Suffolk Counci**l is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We currently have an exciting opportunity to join the East Suffolk Council's Housing Information and Governance team as a** Housing Information Officer.**

**Your role**:
The Housing sector is going through a period of change, driven by emerging legislation and regulation intended to assure safe and decent homes for tenants and better services from landlords. These changes require improvements to the way we store, share, analyse and use information to make operational and strategic decisions in our Housing Service. As part of our response, we are expanding our Housing Information team to provide the necessary skills and capacity required to deliver better services.

In this role you will lead on the management and analysis of data in the Housing ICT systems so the required data is available for operational delivery, as well as maintaining the computer systems to assure their performance and availability to Users in the Council. We use multiple ‘line of business’ computer systems for the management of tenancies, rental income, property repairs and maintenance and servicing of council owned housing stock and property leased from the private sector. You will support day-to-day service delivery as well as improvement projects. Our improvement plans include the implementation of new ICT systems, as required to improve our tenant’s experience to Tenants and the efficiency and performance of Housing services and back-office functions.

**What you will need**:
**Why work for us?**

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, **take a look at our video and hear why our employees think it is such a great place to work (YouTube)**.

**Here are some of the main benefits**:

- Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
- Local government pension scheme
- Flexible working arrangements
- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Find more information about what we offer in our **benefits brochure (pdf)**.

**For more information**

For an informal discussion regarding this post, please contact **Lynne Thomas-Mead**, our Strategic Lead - Housing Information and Governance on **07713 793788**

**Closing date: 1:00 pm, 6 April 2023.**

**Interview date: w/c 17 April 2023.**

**How to apply**

**Step 1 - **Read the advert and the **Job Description and Person Specification (docx)**

**Step 2 - **Complete the **Supporting Statement template (docx)**. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.

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