Events and Communications Officer

5 months ago

Malvern, United Kingdom Malvern Town Council Full time

**EVENTS AND COMMUNICATIONS OFFICER**

**CORE DUTIES OF THE POST**
- To assist in the co-ordination, development, and promotion of the Town Council’s programme of events.
- To ensure the Town Council has good communication with the local community by maintaining a visible and positive presence across a range of media.
- To provide a fully flexible support service to the Town Council, providing a range of administrative duties.

**DETAILED DUTIES AND RESPONSIBILITIES**

**Events**

1. To assist the Operations and Office Co-ordinator with organising and delivering annual and periodic events in which the Town Council is involved; either directly or indirectly. Such occasions will include:
The Mayor’s Bonanza, Malvern in Bloom / Heart of England in Bloom, Armistice Day / Remembrance Sunday, Christmas Light Switch On Event, Christmas Charity Concert, Music in the Park Summer Programme, The Mayor’s Peaks Challenge, Armed Forces Day, Additional Mayoral charity events as required and other specific events and projects assigned from time to time

2. To assist in the development of the overall events programme in Malvern through the expansion of Malvern Town Council’s own events programme and by working alongside, supporting, and encouraging local groups and organisations to develop and deliver events in the town.

3. Promotion of Town Council events and partnership events in the local media, on the Council’s website and via social media.

**Communications**

4. To develop, monitor and maintain the Town Councils’ social media presence on Facebook, Twitter and Instagram and other social media forums as necessary.

5. To take a lead role in the development, day to day management and monitoring of Malvern Town Council’s website, ensuring that all information is kept up to date and that the website fulfils user needs.

6. Creation of leaflets, posters, and other marketing materials to promote Town Council activities and achievements. To take photographs and videos for use by the Council.

7. To develop and implement effective communications and engagement with internal and external stakeholders and other partners.

8. Ensure consistency in terms of voice, branding, messaging, and frequency of posting via digital channels.

9. To assist as required in the production of material for regular newsletters to update the public on Town Council activities throughout the year.

10. To promote other avenues of communications such as podcasts and videos,
YouTube and Phone Apps.

11. Handle media enquiries and create effective news releases to gain positive press coverage and promote the work done by the Town Council.

12. Provision of reports as required to relevant Committee meetings.

13. To carry out all administrative and other duties associated with this post.

**General Administration**

14. Assisting and advising members of the public, councillors, local businesses etc. on the activities and functions of the Council and to deal with enquiries and problems raised by members of the public.

15. Dealing personally, as required, with correspondence, enquiries, complaints etc. relating to the work of the Council and specific tasks and projects assigned from time to time.

16. Assist with the development and maintenance of internal office support systems and filing to ensure that current standards are upheld.

17. Undertake clerical duties as and when required to include:

- The sorting and recording of incoming mail, packing and franking outgoing mail.
- Answering telephones, taking messages and undertaking reception duties which involves greeting and dealing initially with visitors to the Council Offices. Such duties will also necessitate periodic hospitality support.

18. Any other reasonable duties required from time to time.

**Person Specification**

**Essential**
- Experience of managing social media
- Web management experience
- Experience of writing, editing, and publishing content for different audiences across different communications channels (website, social media, print etc).
- Excellent written and verbal communications skills
- Ability to work effectively as part of a team
- Good organisational and administrative skills

**Desirable**
- Experience of administering, developing, and overseeing events
- Experience of engaging with people in interactive and creative ways
- Understanding of the basic aspects of local government service delivery

APPLICATION IS BY WAY OF A COMPLETED APPLICATION FORM ALONG WITH CV

Applications will close at 12 noon on Friday 11 August.

Interviews will be held on Wednesday 16 August and Thursday 17 August

**Job Types**: Part-time, Permanent
Part-time hours: 25 per week

**Salary**: £24,948.00-£26,357.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Sick pay

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

COVID-19 considerations:
Ongoing Covid-19 risk assessment and appropriate working practices

**Experience**:

- web management: 1

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