Workflow Administrator

3 weeks ago


Poole, United Kingdom Village Surgery Full time

We are looking for a self-motivated team player to join our small friendly admin team for 30 hours a week. (Hours to be worked Monday to Friday)
- **Workflow Administrator**_:
**Job Summary**

To support and help the Clinical Team by processing clinical correspondence in a timely, safe and efficient manner ensuring that medical records are up to date when needed. The role of the Workflow Administrator is to do this safely, ensuring that it is accurately coded. You will ensure you pass appropriate issues to GPs and other members of the practice clinical team in line with agreed clinical protocols. You will approach workflow with a curiosity and critical perspective that supports you in identifying potential system and process improvements within the practice and the wider healthcare system.

**Job Responsibilities - Workflow**
- Process the incoming e-Consultations, and switching off at the appropriate time to ensure capacity is not breeched.
- Identify the complex or higher risk areas that require input or knowledge from the clinical team and forward the workflow to them.
- Manage the pathology links daily, assign the reports without patients/recipients and re-assign results when a member of staff is on annual leave.
- You will work closely with the practice administrators and clinical team to ensure that you are providing a streamline and timely workflow of patient’s correspondence.
- Identify areas for potential improvement in processes and systems using the experience of workflow and undertake experimental ways of working to test ideas for improvement.
- Be instrumental in sharing ideas for improvements and changes for the workflow role.

**General**
- Any other tasks allocated by the Deputy Practice Manager, Practice Manager or Partners that fall within the scope of Practice requirements and employee's expected skill level.
- Maintain training on Teamnet or for any other external requirements.

**Job Types**: Part-time, Permanent

Pay: £11.44 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 25/06/2024



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