Ata Vehicle Damage Assessor

1 month ago


Egham, United Kingdom Enterprise Rent-A-Car Full time

**Overview**:
We’re a global business that covers 90 countries and boasts a fleet of more than 1.7 million vehicles. For our 100,000 colleagues, this means going the extra mile to keep everything running smoothly every day.

Something you might not know is that we’re a family-run business, meaning people are at the heart of how we think and what we do. As a part of that people-focused approach, we’re also doing more for diversity, which is why we’re proud to say that we’ve been awarded Top Employer for Women 17 years in a row.

Due to extensive growth in business, our Vehicle Repair Team has an immediate opening for a Desktop Engineer (ATA Vehicle Damage Assessor). Our rental business has a constant flow of vehicles requiring repair work through a network of repair facilities. We are looking for talented individuals who are looking for a long term career and who must be able to work to targets. This will be a home based role and ideally you will have passed both parts of the ATA VDA course (or NVQ equivalent) and have 2+ years’ work experience in the role.

**Responsibilities**:

- Carry out computerised review and assessment approval using Audatex and our various Defleet Centre authority portals (training provided)
- Communicate with repair shops to provide damage circumstances information and manage completion time
- Compile all relevant information and complete supporting documentation
- Review all assessment / repair information on the company's systems and ensure estimates are accurate
- Monitor progress of the vehicle through the repair process
- Communicate with the damage recovery department
- Complete reports as required
- Negotiate assessments with the repair shop when required.
- Liaise with our Remarketing team on the sale of salvage units
- Working with external assessors/engineers to minimise repair costs
- Maintaining relationships with our Compliance, Service departments and help when required.
- Maintaining relationships with manufacturer fleet departments
- To discuss other claim related issues with the Insurance Company assessors
- To conduct training with other employees and assist other team members as and when required

**Qualifications**:

- Ability to multitask
- Target orientated
- Analytical mind with great attention to detail
- Strong communication skills
- An ability to work well independently and make decisions
- Passed the ATA VDA course [ideally both parts] or NVQ equivalent
- A suitable home office environment free from noise and distractions if home based
- Strong PC skills and technical aptitude
- AQP and IAEA accreditations are desirable but not essential

Please note in terms of your ability to work from home:

- An Enterprise laptop and VOIP telephone will be provided
- Internet access provided by a cable or DSL provider
- An ethernet internet connection will be required for the VOIP telephone
- Minimum upload speed of (5.0 mbps) and Minimum download speed of (10.0 mbps)
- Webcam (Internal or External)

**Location: Home working**

**Hours: 40 hours per week - Mon
- Frid and flexible between 0700 and 1900**

**Salary: £30,000 with negotiation based on experience



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