Digital Administrator

5 months ago

Croydon, United Kingdom Croydon Health Services NHS Trust Full time

The postholder will be a key member of the digital services team, and will work with the Digital PA, across the IT Senior Management Team (SMT), the Chief Digital Officer, and the training team.

The postholder will carry out general administrative tasks relating to IT, including providing support to the SMT in the following areas:
Invoicing, billing and raising Purchase Orders

Ordering stationery or any other required items to support the day to day operations of the team

Organising meetings and meeting rooms

Supporting the IT Director to ensure that IT staff comply with Core and Statutory Training requirements for the Trust

Preparing agendas and papers for meetings and ensuring invites are shared with required attendees.

Take minutes at IT Meetings and provide members of the various IT committees and Boards with accurate meeting summaries, action logs and trackers

The IT Administrator role will also support the following specific service areas:
Ensuring that web administrators within the IT department keep materials on the Trust’s websites up-to-date and accurate

Ensuring that the IT service has a clear and consistent approach to records management, ensuring that filing structures are fit-for-purpose, secure, and make access to information within the IT department straightforward

Use the Finance system to place, review, receipt orders, and monitor payments to suppliers

Coach and assist with the training of other members of the team as appropriate

Be able to identify workflow, user training issues and those that require a Change Request and deal with them as required

Be able to follow internal processes for Access, Change and Incident management

Work with external suppliers to assist in investigation and resolution of issues

Liaise with technical escalation teams, suppliers, and end users directly, either verbally or via

Deal with training administration queries (booking, changing, clarifying) in a timely fashion

Updating the OLM with course and attendee information

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

**Please see the attached supporting document which contains more information about the role in the job description and person specification

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