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Customer Service Admin

5 months ago

Poole, United Kingdom Bond Williams Full time

This role requires a German speaker who can communicate with European customers and clients. Working hours are 7:30am to 4pm (1 hour lunch) Monday to Thursday & 7:30am to 12:45pm on Fridays.

Main responsibilities:

- To ensure all incoming orders are entered on to the in-house system
- All administration tasks must be carried out in a timely manner
- Answer customer & distribution queries relating to the complete product range
- Carrying out all follow ups with order enquiries
- Prepare and check paperwork for exporting
- Liaise with other departments to process orders effectively
- Raise quotations for new enquiries and sales
- Work with Quality Control to resolves queries surround returns or quality issues

Key skills & experience:

- German speaking - able to communicate via written & verbal means
- Excellent administrative and organisational skills
- IT literate ideally within Microsoft Office programmes
- Good Communication skills and telephone manner

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency