Administrator

1 week ago

Clitheroe, United Kingdom Pendleside Medical Practice Full time

To provide administrative support and services to all members of the practice team Job responsibilities: Management of medical records Ensure that records are available upon request Retrieve and re-file records as requested, ensuring that strict alphabetical order is adhered to Ensure correspondence, reports, results etc. are filed in correct records Ensure records are kept neat and tidy and in good repair with all necessary information recorded correctly on the outer cover Management of appointment system Ensure total familiarity with all appointment systems including regular and incidental variations Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record When covering reception to monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients Monitor effectiveness of the system and report any problems or variations to the Admin & Reception/Practice Manager Administrative support Provide administrative support to members of the primary health care team in the following areas ensuring appropriate practice records are kept up to date: Cytology Pathology results Extract immunisation data for all children under the age of 7 and to enter vaccinations onto the Emis clinical system Add read codes onto the clinical system from hospital correspondence in line with data quality and information governance Scan and attach documents onto the Emis clinical system Forward all relevant mail to the clinicians and reception teams for actioning Transfer data onto the Emis clinical system via GP2GP Complete all degrade tasks on the GP2GP workflow Distribute all NHS mail received into the practice to the relevant departments Chronic disease recall of patients who are due reviews Tagging and summarising of patients medical records To undertake administrative duties as per QOF (quality and outcomes framework) Action incoming mail and record arrivals of new patient records onto the clinical system To record and register details onto the open Exeter system (blood/organ donors) Appointment scheduler and sessions and associated rotas To cover reception when needed Undertaken any additional duties appropriate to the post as requested by the Partners/Practice Manager or Admin Manager Secretarial To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

To assist the Practice Manager with all clerical and administrative duties. To make appointments, bookings and admissions as required. To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.

To retrieve medical records and assist the completion of medical/insurance records. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer clinic system in an accurate and secure manner.

To assist with the gathering of statistics and information when required. To provide cover for members of the secretarial team during periods of sickness and annual leave. In liaison with the Admin & Reception Manager, maintain adequate supplies of office stationery in order to perform your secretarial duties. To receive and dispatch mail and maintain a pending system.

To ensure practice referrals are dealt with efficiently within the three day timescale to achieve choose and book targets. To ensure all monies received are documented correctly onto the Emis clinical system and excel spreadsheet with appropriate charges applied. To cover reception duties as and when required by the Admin & Reception Manager. Ensure the nurses appointment system is inputted correctly onto the Emis clinical system.

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