Administration Assistant
6 months ago
**Administrative Assistant**
Working closely with the distribution manager to assist with the smooth and efficient running of our delivery logistics. You will be office based, working in what can be a fast-paced environment in peak times. We would like somebody that can learn the ins and outs of how our delivery department works and gain a good understanding of our products and how each order would be processed.
You will be the first point of contact for customers regarding delivery, therefore good phone and communication skills are crucial, as well as the ability to calmly deal with challenging situations that can arise at any point.
**Responsibilities**:
- Answer and direct phone calls with professionalism and excellent phone etiquette
- Proactive delivery communication with customers
- Booking deliveries with our delivery teams and couriers
- Support the team with processing invoices
- Keep accurate records and document actions on the computer system
- Logging claims with couriers
- Support the team with various administrative tasks
- Liaising with other departments throughout the business
**Skills needed**:
- Strong organisational skills to manage multiple tasks effectively
- Excellent verbal and written communication skills
- IT literate
- Logical thinker and able to act on own initiative
- Attention to detail and accuracy in all work performed
**Hours**:
Are open to negotiation. This will be a permanent position, following completion of the probationary period of 3 months.
**Job Type**: Part-time
Pay: From £11.50 per hour
Expected hours: 20 - 25 per week
**Benefits**:
- Free parking
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Language**:
- English (required)
Work Location: In person
Reference ID: Admin Assistant
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