Ibd Patient Pathway Co-ordinator
6 months ago
We are offering an exciting opportunity for 2x Patient Pathway Coordinators to work in the Gastroenterology & Hepatology department. Both of these posts will support the inflammatory bowel disease (IBD) team by providing high quality administrative support to the doctors, nurses, pharmacist and other administrative staff in the service.
The post holder will be responsible for obtaining and checking the quality of referrals ensuring that all relevant information is present before the clinical triage takes place. The post holder will liaise with the GP practices and any other services to ensure that all relevant information is collated. The post holder will work closely with clinical teams to ensure prompt triage and bookings take place. The post holder will be required to work across a range of IT systems to coordinate the booking of patient appointments.
The post holder will manage a patient tracking list, and must maintain oversight over all patient waiting times, to ensure compliance with diagnostic breach targets. They will be expected to present this data to service’s Assistant Service managers in weekly department meetings.
We are looking for someone with good administrative experience within the NHS, particularly within an outpatient and ward environment, who is enthusiastic and willing to learn. You will need to have excellent communication skills and be able to demonstrate that you can multitask and work unsupervised. You will need to liaise with patients of all ages, clinicians at all levels and managers within the Trust and at external organisations. Time management skills are also essential as you will need to balance the demands of a very busy workload.
With nearly 9,000 dedicated staff caring for patients around the clock, they are the largest healthcare provider in southwest London.
Their main site, St George’s Hospital in Tooting - one of the country’s principal teaching hospitals - is shared with St George’s, University of London, which trains medical students and carries out advanced medical research. St George’s Hospital also hosts the St George’s, University of London and Kingston University Faculty of Health and Social Care Sciences, which is responsible for training a wide range of healthcare professionals from across the region.
As well as acute hospital services, they provide a wide variety of specialist care and a full range of community services to patients of all ages following integration with Community Services Wandsworth in 2010.
St George’s University Hospitals NHS Foundation Trust serves a population of 1.3 million across southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation, also cover significant populations from Surrey and Sussex, totalling around 3.5 million people.
The trust also provides care for patients from a larger catchment area in southeast England, for specialties such as complex pelvic trauma. Other services treat patients from all over the country, such as family HIV care and bone marrow transplantation for non-cancer diseases. The trust also provides a nationwide state-of-the-art endoscopy training centre.
**Please see the attached supporting document which contains more information about the role
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