Experienced Customer Service Advisor
2 weeks ago
**Customer Service Advisor(Experienced Required)**
**Full-time**
**No Sponsorship**
**Crewe**
**£22,000 Per Annum Plus Benefits**
Are you passionate about customer service?
Do you love to talk?
Are you a problem solver who loves to think outside the box and deliver first time resolution?
**If so
- Assurant could be the perfect place for you**
**The Opportunity**:
You’ll be answering calls from customers about their mobile and gadget insurance, helping them protect the things that matter most. The voice of some of the biggest brands in telecoms and finance, you'll go out of your way to help over 8 million customers with their lost and broken gadgets. Taking ownership of queries, you'll get to know customers and put them at ease.
**Key Skills**:
We're looking for more great characters, enthusiastic communicators and active listeners who enjoy customer interaction and take pride in their work:
- Enjoy making customers happy by delivering a best in class experience
- Have the flexibility to adapt to change in a fast-paced environment
- Be well organized and passionate about providing a great service
- Enjoy variety and learning new skills
- Be resilient, have a keen attention to detail and know how to use a computer
**Benefits & Training**
- Bonus Scheme
- Flexible Working
- Internal Wellbeing Programme
- LinkedIn Learning
- Learning and Development opportunities
**Who are we?**
Assurant, Inc. is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of experience in the industries we serve.
Common Sense, Common Decency, Uncommon Thinking and Uncommon Results guide our every action at Assurant. These values inspire our culture and make Assurant a Great Place to Work
At Assurant, diversity helps us inspire creativity in the global marketplace, and we are believers in the strategic value of inclusion and how it improves performance, creates growth opportunities, better aligns us to our clients, and enhances employee engagement.
**To view a full list of the responsibilities and requirements, please view the job description on the European Careers site.**
**Salary**: From £22,000.00 per year
**Benefits**:
- Company pension
- Life insurance
- Referral programme
- Work from home
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
Work Location: In person
Expected start date: 02/10/2023
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