Office Agent
2 weeks ago
**Office Agent - Cargo Receptionist**
**Location**: London Heathrow Airport - Cargo Terminal
**Pay Rate**: £12 per hour
**Contract**: Full-time / Permanent
**Shifts**: Tuesday - Saturday - **night shifts only**
**Additional Benefits**:
- Bank Holidays: Double pay
- Private pension scheme
- Overtime available
- Training support provided
- Opportunity for professional growth and development
- Company uniform
- Accessible via public transport
- A positive and supportive work environment
**Key Responsibilities**:
- Provide airline representatives and officials with a high standard of service.
- Input consignment information into ABS.
- Process export and import documentation precisely as per the company's procedure manual.
- Comply with customs regulations.
- Answer phone calls in a polite and confident manner.
- Handle bond checks and ABS reports daily.
- Perform any other tasks considered necessary and reasonable by the company.
- Be flexible to work varying hours when required.
- Collaborate effectively with the team or work independently.
**Qualifications**:
- High school diploma or equivalent; some college or administrative training preferred.
- Proven experience in an administrative or receptionist role, preferably in a logistics or cargo environment.
- Excellent interpersonal and communication skills.
- Proficiency in using office software, including Microsoft Office Suite.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy.
- Strong customer service orientation.
- Ability to work well in a team and maintain a positive attitude.
- Knowledge of cargo and logistics operations is a plus.
**Desirable Knowledge (Not Essential)**:
- Export/Import Documentation
- Dangerous goods acceptance and handling
- General cargo legislation awareness
- Hazard spotting
- Manual handling and safe practice
- Health & Safety legislation
**Job Types**: Full-time, Permanent
**Salary**: £12.00 per hour
**Benefits**:
- Company pension
- Transport links
Schedule:
- 12 hour shift
- 8 hour shift
- Night shift
- Weekend availability
Work Location: In person
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