Operational Officer
6 months ago
**Details**:
**Reference number**:
- 343918**Salary**:
- £21,380- All our roles come with an excellent benefits’ package, including the generous Civil Service Pension Scheme. Salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies.- A Civil Service Pension with an average employer contribution of 27%**Job grade**:
- Administrative Officer- Band B**Contract type**:
- Permanent**Business area**:
- CH - Customer Delivery Directorate**Type of role**:
- Operational Delivery**Working pattern**:
- Flexible working, Full-time, Part-time**Number of jobs available**:
- 40Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- Cardiff, Wales, CF14 3UZAbout the job
**Job summary**:
We believe Companies House is a great place to work and we’d love you to come and join us
Are you quick to learn new skills?
Do you love working as part of a team of friendly colleagues?
Are you looking for a flexible way of working, with a great work-life balance?
If so, then this could be your next job and we’d love you to come and join us at Companies House as an Operational Officer.
We have full-time and part-time roles available, alongside flexible working - there’s something for everyone.
If you'd like to find out more about these great roles and how to apply, then read on and come along to one of our virtual events on Wednesday 6th March at 12:00 (Click here to join the meeting) or Thursday 7th March at 19:00 (Click here to join the meeting). They’re friendly sessions, no need to book - just click the above link at the start time of the session that works best for you - and come as you are (no need to even have your camera on).
**Job description**:
As an Operational Officer you could be placed in a variety of teams:
- Do you have an eye for detail? You could be checking and processing documents and recording data
- Do you enjoy helping people? You could be responding to our customers and handling correspondence from them
- Do you enjoy working in a bustling environment? You’ll be meeting deadlines and targets
- Do you enjoy working with others? You’ll be part of a team, to deliver a great service to our customers
- Do you want to make a difference to the UK economy? You could be ensuring our powers are put into action, helping to fight economic crime and ensuring our customers are doing everything they should be.
**Person specification**:
As an Operational Officer you’ll:
- Be well organised - enjoying working in a fast-paced environment
- Be a great communicator - both in writing and when speaking to people
- Have good IT skills - you’ve not got to be an expert, just somebody who feels confident using a computer
- Be adaptable - sometimes ways of doing things change and we need people who are happy to change too
- Be accurate - this just means having an eye for detail
- Be confident to make decisions - where you can explain why you’ve made them
- Be bold and curious - we want people who will look at our information and aren’t afraid to ask questions when things don’t seem quite right.
You’ll also:
- Receive all the training you need from our friendly colleagues and managers - no previous experience is needed as we’ll give you all the training and support you need.
**Behaviours**:
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Making Effective Decisions
- Working Together
**Benefits**:
- Alongside your salary of £21,380, Companies House contributes £5,687 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Join us at Companies House and experience the difference of working within a culture that values you, not only as an employee, but as an integral part of our Companies House team.
We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we’re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House.
**We celebrate diversity...**
**Where will you be working?**
This role is a hybrid role that will be aligned to our Cardiff office as this is where the team are based. Hybrid workers can work partly from the office and partly from their home, depending on business need. You may also need to attend our Cardiff office for up to 5 days per week during the initial training per
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