Service Charge Officer

3 weeks ago


London Borough of Islington, United Kingdom Veesupportservices Ltd Full time

Job Summary:
We are seeking a dedicated Animal Control Officer to join our team. The primary responsibility of this role is to ensure the safety and well-being of animals within the community.

**Duties**:

- Respond to calls regarding animal-related issues, such as stray animals, animal bites, and injured animals
- Capture and transport stray or aggressive animals safely
- Investigate cases of animal cruelty or neglect
- Enforce local animal control ordinances and regulations
- Educate the public on responsible pet ownership and wildlife management
- Maintain accurate records of all activities and interactions

**Skills**:

- Excellent communication skills to interact with the public and colleagues effectively
- Strong analytical skills to assess situations quickly and make informed decisions
- Proficient in phone etiquette for handling incoming calls professionally
- Data entry skills to accurately record information and maintain databases
- Multilingual abilities, especially in Spanish and English, are highly desirable
- Bilingual proficiency is a plus for engaging with diverse communities
- Upselling skills for promoting licensing, vaccination, or other related services

**Job Type**: Temporary contract
Contract length: 3 months

Pay: £20.59 per hour

Expected hours: 35 per week

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 4 years (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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