Service Owner

5 months ago

Edinburgh, United Kingdom Scottish Government Full time

Overview:
**Looking for the job of your dreams? If this is the case, you have come to the right place. We're seeking for a skilled individual to join our Information & Technology Services division**

Information & Technology Services (iTECS) is a Division within Scottish Government and part of Digital Directorate. It is headed by the Deputy Director for Digital Operations and has responsibility for delivering corporate ICT (Information and Communications Technology) services for the Scottish Government and over 50 other government bodies as a shared service; approximately 22,000 customers.

The post could be undertaken as a full-time role or by a non-standard working pattern. The role will be part of the DDaT professional group.

**_
Our Approach_**

Our success is based on trusting and empowering our teams - encouraging flexibility and freedom to deliver.

**We value**...
- Innovation - committing to changes in established practice which can improve outcomes.
- Collaboration - working in multi-disciplinary teams, learning from, and supporting each other; debating constructively and committing to solutions.
- An Agile approach where we put users first understanding and meeting their needs through user research and design.
- Continually improving through iteration based on testing, measuring and feedback.
- Being valued for your perspective and work.
- Being supportive and being supported.
- Diversity in the perspectives we bring to our work and colleagues who we work with.

**HOW DOES IT FEEL TO WORK HERE?**

**_
** _**_Service Owner_**_**_**
- “It’s brilliant to work on developing a service that enables Scotland’s Public Sector to deliver quality services to the people who live and work here. It’s a fantastic team who are clever and motivated and care for each other and the success of the service”._

Hear from colleagues discussing Digital Careers at Scottish Government.

**Responsibilities**:
**HOW WILL I SPEND MY TIME?**

As a service owner, you are responsible for the quality of your service; taking a portfolio view, bringing together a large virtual team of colleagues from different areas to design, build, deliver and manage end-to-end services that include multiple products and channels. As a service owner, you are responsible for the quality of your service. The service owner works with an agile, multi-disciplinary team to deliver a design-led approach from the start, bridging traditional disciplines and team structures to bring together virtual teams with a shared goal.

You will be required to work laterally across your organisation and assume collective responsibility for shared divisional and wider directorate priorities. Service Owners are empowered to make decisions on their services. You will belong to the Products and Delivery practice family and be expected to support the development of it.

**At this level, you will**:

- Make sure the necessary business processes are designed, developed, and followed in line with the organisation’s Digital Strategy.
- Establish and participate in the governance of the service, including acting as a point of escalation for the delivery teams.
- Build and flex the capacity and capability to deliver a service,
- Take the lead in ensuring policy makers and service delivery work together throughout the design, build and delivery of the service.
- Own or manage the budget and allocate funding to areas of the service based on your decisions about priorities.
- Communicate the benefits and performance of your service.
- Ultimately be responsible for the successful delivery and continuous improvement of the service.
- Contribute expertise to the Service Owner community

**Your main responsibilities will include**:

- Coach and lead teams in Agile and Lean practices, determining the right approach for the team or the project.
- You can think of new and innovative ways of working to achieve the right outcomes and build consensus with stakeholders for your proposed approach.
- You can act as a recognised expert and advocate the approaches proposed, continuously reflecting on the work of the team, and constructively challenging them to improve processes and delivery.
- You can identify and implement solutions for assisted digital.
- You can develop an Agile business case and own and iterate it throughout the product life cycle.
- You can develop benefits with others within the portfolio.
- You can understand the granularity of financial costs per sprint and the value delivered.
- You can recognise when it is right to move forward and when it is right to stop.
- You can recognise the appropriate deliverables and the right people to meet them.
- You can work with other Agile delivery operations throughout the product life cycle.
- You can plan and engage with the appropriate stakeholders at a particular stage in the project.
- You can keep abreast of industry best practice and can cascade ways of working.
- You can make operations efficient. You can act as t

  • Product Owner

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Interactive Investor Plc Full time

    About the RoleWe are seeking a Product Owner to join our team at Interactive Investor Plc. As a Product Owner, you will be responsible for delivering our advice and guidance capability, working closely with our developers and test teams to ensure seamless customer journeys.You will lead a squad, setting direction, capturing business requirements, and...

  • Service Owner

    5 months ago

    Edinburgh, United Kingdom Scottish Government Full time

    **Details**: **Reference number**: - 347760**Salary**: - £73,757 - £85,130- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 6**Contract type**: - Permanent**Type of role**: - Digital**Working pattern**: - Flexible working, Full-time**Number of jobs available**: - 1Contents Location About the...

  • Product Owner, Banking As a Service

    5 months ago

    Edinburgh, United Kingdom NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. **Join us as a Product Owner, Banking as a Service (BaaS)**: - If you’re...

  • Product Owner

    5 months ago

    Edinburgh, United Kingdom Cyberhawk Full time

    **Product Owner, UK Hybrid / Remote.** Cyberhawk has an opportunity for a Product Owner to join our flexible, people focussed company. We use drones and our iHawk software to keep people out of danger and reduce the carbon footprint of our energy and large capital project clients. This is a UK remote role, but we gather in the Edinburgh (Ratho) office...

  • Product Owner

    5 months ago

    Edinburgh, United Kingdom Computershare Full time

    **Location: Edinburgh** This is a hybrid position primarily based in Edinburgh. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working **We give you a world of...

  • Senior Product Owner

    5 months ago

    Edinburgh, United Kingdom People's Postcode Lottery Full time

    The Postcode Lottery raises funds for good causes. Together with our partners and everyone who participates in the lottery, our staff members all work towards creating a better, greener and more socially inclusive world. Would it make you proud to contribute towards this amazing mission as a Senior Product Owner? Join our international team at the Postcode...

  • Product Owner

    5 months ago

    Edinburgh, United Kingdom abrdn Full time

    Job Description At abrdn, our purpose is to enable our clients to be better investors. Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by...

  • Agile Development Product Owner

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom NatWest Group Full time

    Product Owner for Financial Crime TeamAs a Product Owner for the Financial Crime Team at NatWest Boxed, you will play a key role in leading our customer due diligence (CDD) as-a-service product.Key ResponsibilitiesOwn the product roadmap and backlog, ensuring alignment with customer experience, business economics, and financial crime risk.Collaborate with an...

  • Product Owner

    5 months ago

    Edinburgh, United Kingdom Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...

  • Lifecycle Stage Owner

    5 months ago

    Edinburgh, United Kingdom Phoenix Group Full time

    **Location**:Edinburgh **Job Type**:Permanent **Location and flexible working**:Edinburgh with time spent working in the office and at home. All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. **Salary and...

  • Product Owner

    6 months ago

    Edinburgh, United Kingdom FanDuel Full time

    **FanDuel Group** is a world-class team of brands and products that deliver sports betting, gaming and entertainment to millions of US sports fans every day. That's no easy task, and wouldn't be possible without a fantastic team who have helped us pioneer new products and innovative features that make us a leader in the industry. Whether you're looking for...

  • Product Owner

    1 month ago

    Edinburgh, United Kingdom NatWest Full time

    Join us as a Product Owner for the Financial Crime Team at NatWest Boxed leading our customer due diligence (CDD) as-a-service productYou’ll own the product, taking responsibility for meeting current and emerging use cases As a key member of our team, you can expect great visibility for you and your work. This is an opportunity for you to make your mark on...

  • Product Owner

    1 month ago

    Edinburgh, United Kingdom CV-Library Full time

    Join us as a Product Owner for the Financial Crime Team at NatWest Boxed leading our customer due diligence (CDD) as-a-service product You’ll own the product, taking responsibility for meeting current and emerging use cases As a key member of our team, you can expect great visibility for you and your work. This is an opportunity for you to make your...

  • Scrum Product Owner

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Okta Resourcing Full time

    Job Title: Scrum Product Owner-HybridJob Summary: We are seeking a highly experienced Contract Product Owner to join our team at Okta Resourcing. The ideal candidate will have a solid background in software development, particularly using frameworks like Scrum or Kanban. Main Responsibilities: Translate broad business objectives into a detailed project...

  • Product Owner

    1 month ago

    Edinburgh, United Kingdom NatWest Full time

    Join us as a Product Owner for the Financial Crime Team at NatWest Boxed leading our customer due diligence (CDD) as-a-service productYou’ll own the product, taking responsibility for meeting current and emerging use casesAs a key member of our team, you can expect great visibility for you and your work. This is an opportunity for you to make your mark on...

  • Product Owner

    1 month ago

    Edinburgh, United Kingdom Interactive Investor Full time

    About the jobEverything we do at abrdn Financial Planning & Advice Ltd is designed with our clients in mind. We seek to achieve the best possible outcomes for those who trust us to look after their wealth. We believe that the right advice, given at the right time and in the right way, can make a big difference in helping our clients achieve their goals.abrdn...

  • Product Owner

    1 month ago

    edinburgh, United Kingdom NatWest Full time

    Join us as a Product Owner for the Financial Crime Team at NatWest Boxed leading our customer due diligence (CDD) as-a-service productYou’ll own the product, taking responsibility for meeting current and emerging use casesAs a key member of our team, you can expect great visibility for you and your work. This is an opportunity for you to make your mark...

  • Product Owner

    1 month ago

    Edinburgh, United Kingdom NatWest Full time

    Join us as a Product Owner for the Financial Crime Team at NatWest Boxed leading our customer due diligence (CDD) as-a-service productYou’ll own the product, taking responsibility for meeting current and emerging use casesAs a key member of our team, you can expect great visibility for you and your work. This is an opportunity for you to make your mark...

  • Senior Product Owner

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom TSB Bank plc Full time

    Role: Senior Product Owner - Information Security LeadWe're transforming the service we provide our customers, and technology will be at the forefront of that change. As a Senior Product Owner - Information Security Lead, you'll play a pivotal role in overseeing the definition and delivery of the right products to meet customer expectations and ultimately...

  • Product Owner

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Interactive Investor Plc Full time

    About the RoleWe are seeking a Product Owner to join our team at Interactive Investor Plc. As a Product Owner, you will be responsible for delivering our advice and guidance capability.You will work closely with our developers and test teams to deliver a solution that meets the business needs and requirements. You will be responsible for building and...