Customer Service Representative

6 months ago


Brentwood, United Kingdom GT Sealants Ltd Full time

**About us**

GT Sealants Ltd is one of the leading sealant applicator companies in The UK. We are professional, agile, and our goal is to continue to provide the best service possible to our customers.

Our work environment includes:

- Modern office setting
- Relaxed working atomsphere

**Responsibilities**:

- Research, Prospect and close potentional B2B customers.
- Keeping CRM up to date, follow up on quotes and naturing exisiting clients.
- Maintain customer records and update information in the company's software system
- Collaborate with other team members to ensure customer satisfaction
- Reporting KPI's to Director
- Proactively looking for new business.
- Be willing to cover admin task if Admistrator is on annual leave
- Keeping Social Media platforms up to date.
- Communacation with outsourced marketing agency dealing with Google Ads and SEO
- Working with director to create new Marketing avenues.

Qualifications:

- At least 2 years BDM experience.
- Be able to provide evidence of results in previous roles
- Previous customer service experience preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
- Positive attitude and ability to work well in a team environment

Please note that this is a general job description for a Customer Service Representative position. Specific responsibilities and qualifications may vary depending on the company and industry.

**Job Type**: Part-time

**Salary**: £40,000.00-£45,000.00 per year

Expected hours: 24 per week

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Business development: 2 years (required)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Brentwood (required)

Work Location: In person



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