Housing Support Worker

6 months ago

Birmingham, United Kingdom Smart Move Supported Housing Ltd Full time

**Job description**

**APPLICANTS MUST HAVE A VALID DRIVING LICENCE AND ACCESS TO A VEHICLE**

**ABOUT THE ROLE - HOUSING SUPPORT WORKER**

Many of our tenants have faced significant challenges in securing a positive future - they need support to make progress and achieve their aspirations especially around employability and securing housing. As a Housing Support Worker, you will have a case load of tenants and you will play a pivotal role in their lives, working alongside them to assess risks and needs and to develop person centred support plans which will enable them to make progression towards independence.

You will work holistically with your tenants, having regular contact with them in their journey towards independence and supporting them during their progress.

At Smartmove, you will be providing floating support for your tenants living in supported accommodation in Birmingham. Ability to work as part of a team is essential, as well as preparedness to work outside normal office hours on occasions.

Smartmove provides supported housing options and delivers a holistic housing service to help vulnerable adults to sustain their tenancy, develop their skills and prevent homelessness.

Housing Support Workers (HSW) will be required to carry out risk assessments and create support plans for each tenant in their case load. As a HSW, you will be required to carry out weekly support sessions with the tenants to ensure they are able to manage their tenancy effectively.

**PLEASE NOTE - THIS IS NOT A CARE OR DOMICILIARY CARE ROLE; WE DELIVER HOUSING RELATED SUPPORT ONLY.**

**Person Characteristics**

The role can be challenging and demanding at times working with vulnerable adults, but at the same time very rewarding.

We require people that are passionate about the work we do to drive the core values of the company forward, as well as being:

- Non judgemental
- Resilient
- Empathetic
- Flexible to change
- Patient
- Enthusiastic

**Support workers are required to have a valid driving licence and access to their own vehicle.**

The Housing Support Worker role requires the individual to use their own initiative, be responsible in the role, manage the properties efficiently and show motivation, willingness to learn and move forward in the job.

**Job Types**: Full-time and Part-time

**Salary: £10.50 - £12.00 per hour.**

**Fuel allowance paid.**

You can access our website via the below link:
**SALARY**:£10.50 - £12

**PURPOSE OF THE ROLE**

Visit properties and provide floating support to tenants living in supported accommodation in Birmingham, to develop their skills, confidence, preventing homelessness and successfully moving them on into independent living

**KEY RESPONSIBILITIES**
- To provide support to tenants of the highest standard at all times
- To use own initiative where necessary when working with tenants and colleagues
- To ensure tenants needs are met
- To assist tenants to have an improved quality of life and empower them to make choices
- To bring to the attention of the Senior Manager any concerns relating to tenants and their wellbeing
- To protect each tenant from any form of abuse
- To move tenants into their accommodation using own vehicle
- To take tenants to appointments in emergencies (i.e. jobcentre / foodbank)
- To assist tenants to achieve their support plan goals by helping with lifeskills and / or other support needs
- To create support plans in respect of each tenant through careful observation, assessment and writing up of daily reports - with input from other relevant multi-agencies and / or the Senior Manager accordingly
- To maintain accurate notes / records
- To support tenants to register with local health services and have the opportunity to have their health needs addressed
- To support tenants to access opportunities for educational development and / or to improve their literacy or numeracy
- To support tenants to access opportunities for development through activities such as training, volunteering or employment
- To assist and enable tenants to gain or maintain their accommodation and to support them into independent living
- To assist in the preparation of accommodation for new tenants
- To ensure rooms are cleaned, fresh bedding put on beds ready for new tenants to move in
- To report maintenance and repairs needed to be carried out to the Senior Manager
- To maintain the standard of properties by carrying out property checks

**ESSENTIAL RECORD KEEPING**
- To ensure all information relating to tenants are accurate and up to date
- To maintain accurate records of progress towards achievement of agreed goals and targets reflected in support plans
- Follow and promote all policies and procedures at all times

**CONFIDENTIALITY**
- To ensure confidentiality is of the upmost importance and must be maintained at all times

**QUALIFICATIONS**
- Maths and English GCSE grade C or above

**ROLE / EXPERIENCE**
- Experience of working with people in the following settings:

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