Medical Secretary

3 weeks ago


Bristol, United Kingdom Private Secretary Group Full time

**Private Secretary Group Ltd** is seeking a dedicated and experienced **Medical Secretary** to join our dynamic team. This pivotal role supports our business operations by ensuring efficient management of daily administrative tasks and providing exceptional support to our consultants and their patients.

**Key Responsibilities**:

- Serve as the primary point of contact for patients, consultants, and hospital staff, managing enquiries with professionalism and empathy.
- Coordinate appointment scheduling and support for various medical clinics, ensuring a smooth and efficient workflow.
- Accurately transcribe and proofread medical dictations, maintaining impeccable standards of spelling and grammar.
- Manage sensitive information with strict adherence to GDPR and confidentiality standards, ensuring the integrity of electronic medical records (EMR).
- Handle telephone enquiries, process payments, and resolve billing issues, providing clear and accurate information.
- Oversee the inventory of medical supplies, ensuring that stock levels are maintained and timely procurement is achieved.
- Collaborate with team members to ensure a supportive and efficient working environment, and assist in the implementation of quality improvement initiatives.
- At least 2 years of experience in an administrative role, preferably within a healthcare setting.
- Proficient in Microsoft Office Suite and familiar with electronic health record systems.
- Strong organisational and time-management skills, with the ability to prioritise tasks effectively under pressure.
- Excellent communication skills, both written and verbal, with a proven ability to handle patient communications with empathy and discretion.
- Innovative thinker with a knack for problem-solving and a commitment to continuous improvement.

**What We Offer**:

- A competitive salary and comprehensive benefits package.
- Opportunities for professional development and training to support your career growth.
- A supportive and collaborative work environment committed to healthcare excellence.

Pay: £24,000.00-£25,600.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee mentoring programme
- Health & wellbeing programme
- On-site parking
- Private dental insurance
- Private medical insurance

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Secretary: 2 years (required)

Work Location: In person

Application deadline: 31/05/2024
Expected start date: 10/06/2024


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