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Administration Officer

4 months ago

Blyth, United Kingdom Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Full time

Would you like to be part of a team that works well together, always there to help each other? Would you like to work in a Trust rated outstanding from CQC?

If you answered yes, we would love to hear from you - come and join our team.

Applications are invited for resilient, motivated, efficient and experienced NHS Administration Officer required to provide responsive, reliable, high quality administrative support to the Helping Overcome Personal and Emotional Difficulties Service (H.O.P.E)

The Northumberland H.O.P.E Service is a new primary care service offering support and treatment to service users with mild personality disorder presentations (diagnosed or not). The service aim to create a supportive working environment with a strong sense of togetherness that will have a reflective culture. Practice shall entail both autonomous and collaborative team working.

The aim is to provide hope, reduce stigma, promote inclusion and achieve positive treatment outcomes with continued service user involvement.

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you may not be shortlisted.

Please get in touch - we look forward to hearing from you.

This is a newly developed service which will initially be based at Benfield House in Newcastle however will be based permanently based at Sexton House in Blyth in the near future.

**The main duties of the role will be**:

- Skilled handling of calls which may often be of a challenging, highly charged and occasionally abusive nature
- Opening and closing referrals on the Trust database system
- Composing and sending all letters to relevant parties
- Minuting of clinical business meeting, and provide cover for MDT and Clinical Team meetings
- Copy typing of reports, presentations, complex diagrams and spreadsheets alongside general admin duties, petty cash and booking of training, travel and accommodation
- Named admin support to identified clinician
- Admin support of therapy groups involving Rio diary work and production of documents

The post holder will also undertake additional duties such as ordering supplies, requesting repairs and updating rotas and duty sheets. This list is not exhaustive.

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Please find attached job description for full details.

**Advertising date**: 4thJuly 2023

**Closing date**: 18th July 2023