Turn Coordinator

3 weeks ago

Manchester, United Kingdom DHL Supply Chain Full time

**BE AN ESSENTIAL PART OF EVERYDAY LIFE**

Position: Turn Coordinator
Contract Type: Permanent (Full-Time)
Location: Manchester Airport (M90 1QX)
Salary & any shift premiums: £24,687 to £26,422.50 ( depending on experience)
Shift patterns: Rotational

**Amazing Benefits including 24 hour GP service, Retail discounts and reduce cinema tickets plus many more**

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changeswe're looking for you.

If this sounds like a team you'd like to joinkeep reading.

**We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;**
- To consistently deliver the highest customer service
- Making the customers journey positively memorable
- Processing customers using manual and automated systems
- Assisting customers during disruption
- Securing a safe and effective turnaround from arrival to departure.
- Complete all paperwork relating to the aircraft turnaround.
- Contacting third party suppliers.
- Ensure compliance in both airline and airport policies

**Why choose us?**

(DHL is ranked NO#1 this year as a The Best Place to work with a large number of employee benefits)
- You'll work hard, and it'll be worth it.
- You'll have opportunities to lead, develop, and work alongside people from all walks of life, and you'll learn from every interaction
- You'll be relied upon - and trusted - to initiate process improvements that enhance your team's output and satisfaction.
- You'll grow as much as you want to grow - with on-the-job experience and the boatload of learning opportunities DHL Supply Chain offers.
- You'll love it.

**You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you**:

- Previous experience in a Turnaround role within Aviation
- Be passionate about customer service
- Excellent communication skills at all levels
- Be calm, friendly and professional
- Excellent organisation skills
- Ability to quickly and accurately react to any given situation
- Work well within a team and as a individual

**Security Process to work within Aviation and Travel at DHL**
- Be able to provide 5 years address history
- Be able to provide 5 years reference history (employment/education/benefit claim/character)
- To obtain a full airside ID

**What will you get in return?**

As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, simple savings and financial education. You and your family can also access our mental health app on the go, free mortgage and Will advice as well as hundreds of retail and lifestyle discounts. We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more is hosted on our Benefits platform which you will have access as a DHL Employee.

**What you'll need to do next?**

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

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