Assistant Domestic Coordinator

2 weeks ago

Manchester, United Kingdom Catch 22 Full time

Catch 22 are working with an Upper Education establishment who are looking for an **Assistant Domestic Coordinator.** This is a permanent role based in Manchester, M13.

**Salary**: £26,444k to £29,605k per annum (dependent on experience)

**Hours**: Monday to Friday 8am to 3.30pm (35hrs per week) - occasional weekends required for student arrivals and departure and conference turn over in summer)

**The Role**
- Take responsibility for the admin of domestic services for a designated area of the campus residences.
- Oversee the work of the Domestic Supervisors for designated Halls of Residence, providing management support and direction for the supervision of local domestic teams.

**Key Responsibilities**
- To provide information and guidance to University colleagues and residents on domestic and maintenance services.
- To supervise and co-ordinate the work of domestic staff for designated residences and ensure all domestic services are carried out to the agreed operating standards.
- To undertake administrative activities.
- To assist the Senior Domestic Co-ordinator in the careful, day-to-day planning and delivery.
- To cooperate within the domestic supervisory-management team, in ensuring the monitoring of domestic services standards in their entirety, undertaking corrective actions/leadership, the training & coaching of Domestic Supervisors and Domestic Assistants towards the agreed service methods and standards, as and when agreed and required.
- To guide and assist with effective staff induction, learning, training and development.
- To ensure compliance and implementation of University policies and procedures, and specifically to monitor and ensure that relevant procedures in line with Health & Safety.
- To ensure, as agreed and as far as reasonably practicable, the safe keeping and maintenance of the domestic equipment and materials to the required standards of hygiene and safety.
- To assist with monitoring and managing stock control systems within the campus domestic services.
- To procure services within the University’s financial framework.
- To calculate and check the weekly timesheets.
- To assist, in liaison with domestic and other campus colleagues, the input and filtration of maintenance requests using IT Buildings Maintenance computer system.
- To support work processes in the achievement of Key Performance Indicators.
- To work & liaise effectively & supportively with all other University and contractor colleagues & teams, as appropriate.
- To comply with University Health and Safety requirements.
- To undertake such other duties (for the office or more widely in support of enhancing the student experience) as directed by the Senior Domestic Co-ordinator commensurate with the level of responsibility for the role.

**Experience**
- Knowledge and previous experience of coordinating domestic services.
- Health & safety policies and procedures.
- Understanding & experience of stock and cost control.
- Excellent communication skills.
- Well organized.
- Able to supervise staff and co-ordinate work activities, ideally with experience of recruiting and developing staff.
- Knowledge of higher education and student residential experience.

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