Renewals Coordinator

6 months ago


Birkenhead, United Kingdom Connells Group Full time

OTE: £23k (uncapped commission) and the opportunity to earn an additional £1k once qualified.

We are looking for a motivated and committed individual to join us as a Customer Service Advisor/Renewals Co-ordinator to provide a professional service to our Landlords and Tenants.

**About the role**:

- To provide a tenancy renewals service to branches, landlords and tenants.
- Seek client instructions and negotiate renewal terms and extensions of tenancies with landlords and tenants.
- Preparing new tenancy agreements, obtaining fees, chasing and executing documents, and administering periodic tenancies.

**Skills and experience required to be a successful Renewals Co-ordinator**
- Outstanding Customer Service and telephone skills.
- Excellent active listening, rapport building and problem solving are essential.
- Resilient, positive, numerate and detail oriented.
- Organised and able to prioritise workload in a fast paced environment.
- Excellent verbal and written communication.

**Benefits of being a Renewals Co-ordinator**
- Perks at Work - Discounts on products and services inc electrical & Travel.
- Discounts on estate agency, mortgage, conveyancing and surveying services.
- Access to Lifeworks 24hr, 7 days per week Employee Assistance Programme.
- Nuffield Health Screening - discounted medical assessment to provide an in depth picture of your health.
- Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
- Company Pension and death in service.
- Cycle to work scheme.

CC00215

Job Reference: CC00215



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