Customer Service Agent
4 months ago
First Call Contract Services are looking for customer service representatives for the largest prop hire company in Europe. Our client has a huge inventory of furniture, decorations, props and other items which they hire to television, film, theatre and advertising companies.
**Key responsibilities/tasks**:
- Book out and cost props for each individual customer/client as required
- Assist customers with any needs or queries they have.
- Liaise with packing staff to ensure jobs are packed in readiness for collection
- Retain details of the jobs in order to assist staff and customers with any further queries
**Qualifications and Education Requirements**:
- Minimum GCSE’s English and Maths (or equivalent)
- High School Education or equivalent attained outside of the UK
**Essential skills**:
- Good command of the English language
- Excellent organisational skills, and a professional customer service manner
- Able to work under pressure and meet deadlines
- Computer literate (word and excel needed)
We also require the desire to learn - we are a colourful warehouse with many interesting things that some people may never have seen or heard of before
The hours are Monday to Friday, 08.00 - 17.00, with an hour for lunch.
This is a temp to perm role, with an annual salary or £30,000 - £35,000 per annum depending on experience, with an additional bonus of up to £5,000 achievable.
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