Head of Culture

4 months ago

London, United Kingdom Data Communications Company Full time

**The role**:
**Head of Culture & Engagement**
**London or Manchester**
**Competitive Salary plus benefits**

We’re looking for a Culture & Engagement lead who will support the growth and success of the organisation by delivering people and culture strategies aligned to our vision and values. This role requires someone with impeccable high level stakeholder management and the ability to build relationships and influence both remotely and face to face. You will be joining a business as it evolves into its next chapter, developing and implementing an engagement and culture strategy that supports our colleagues to connect with company values.

**What will you be doing?**

1. **Engage more employees**. Be a trusted advisor that helps leaders understand “what employees are telling us” and then influence change around “what are we doing to address their feedback.”

2. **Advocate creative DEI solutions. **Develop recommended actions for leaders to shift processes, systems, or policies to increase workforce representation of underserved groups and strengthen our culture of inclusion and belonging.

3. **Collaborate to scale programs with impact. **Collaborate across group HR, site partners, and culture ambassadors in the business to scale engagement activities, team building, community outreach, and impact, along with a suite of toolkits related to engagement and retention, new ways of working, work/life balance, etc.

4. **Be metrics driven. **Collaborate with the People team and external partners to develop the DEI and Employee Experience dashboards, report cadence, and progress on the metrics.

5. **Track measurable progress. **Leverage relevant tools and resources to plan, monitor, and measure the progress of the Employee Engagement, Culture, and DEI journey.

6. **Have some fun **Design, organise, and implement employee engagement programs and events (speaker series, recognition, activities that build culture, community, purpose, and belonging).

**What are we looking for?**
- A passion and demonstrated competence in launching and long-term embedding of new values into an organisation.
- Significant experience of creating, implementing, and monitoring engagement and DEI strategies.
- Ability to lead multiple projects concurrently in a fast-paced environment.
- Strong data acumen capability in leveraging data for quality insights and decision-making.
- Excellent and creative problem-solving, project management, execution, and change management skills.
- Effective communication skills include communicating in ways that inform, persuade, and engage stakeholders.
- Be able to demonstrate the DCC values and behaviours.

**About the DCC**:
At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want - we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

**Company benefits**:
The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

Join the DCC and discover the power of you.

**What to do now**

**Capita Opportunity Statement**
- The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves, and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you.

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