Administrator

2 weeks ago


Glasgow, United Kingdom Contract Scotland Full time

Contract Scotland has an exciting new permanent role for an experienced Administrator to join our client based in the Barrowfield area of Glasgow. This is a full time, permanent position and offers a competitive salary and the chance to work with an established business.

This is an office based role, Monday to Friday 9am to 5pm.

You will be working as part of a busy and fast paced team so this role will suit someone organised with the ability to multitask. Supporting the Planning Manager, your duties will include:

- Entering customer details quickly and accurately into database and/or spreadsheets.
- Dealing with client and tenant enquiries, ensuring correct information is provided and all relevant persons are informed.
- Planning jobs for operatives and producing necessary paperwork
- Inputting employee time sheets, and invoices into in house system
- Processing customer complaints to resolution and within agreed company timescales
- Processing client completion certificates and keeping up to date spreadsheets for monthly submission.
- Processing client payments and issuing receipts.
- Log customer issues and complaints ensuring these are passed to correct person to deal with and followed up to close issue/complaint.
- Gathering information for new contracts and devising client/tenant order forms and offer letters.
- Running reports through in house system and excel on a weekly, monthly and adhoc basis to meet business requirements.
- Collating information for Manager, as required.
- Responding to general enquires
- Processing and issuing purchase order numbers, whilst keeping corresponding spreadsheet up to date.
- Additional adhoc duties as the business requires

You must have some experience of working in a fast paced customer service or administration role. You will have good communication skills and the ability to work accurately whilst meeting agreed timescales. A working knowledge of Microsoft Word, Excel and Outlook is essential.

**Job Types**: Full-time, Permanent

**Salary**: £19,305.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Life insurance
- On-site parking
- Wellness programme

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Glasgow, Glasgow: reliably commute or plan to relocate before starting work (required)

Work Location: One location


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