Customer Care Advisor

3 weeks ago


Newton Aycliffe, United Kingdom Ebac Limited Full time

Ebac have been world leaders in dehumidifier technology and design since its formation in 1972. Ebac has been the UK's leading brand, protecting homes from humidity, damp and condensation for 50 years. Ebac are well known for their innovative design and also manufacture Water Coolers. Ebac also manufacture the only washing machine made in Britain.

We are a successful well established and constantly growing company and are currently recruiting **Customer Care Advisors** to join our already well established customer service team, you will provide online advice via telephone and web chat to our ever-growing UK customer base.

The role will be both challenging and varied and will allow people with a proactive, ‘can do’ attitude to develop their customer skills within our growing customer centre discussing customer needs for our unique domestic products.

Customer service skills will be an advantage in this role but more important is your positive attitude and determination to provide a best in class service to a quality product.

Full product training will be provided to the successful applicants and the biggest factor we are looking for is someone who can shine in a customer centric company and who has a great will to win.

**Responsibilities**
- You will handle with confidence, inbound calls to our customer service department relating to new sales, technical support and general enquiries.
- Converse with customers via our web chat.
- Handle queries via our social media platforms.

Hours of work will be an average of 37.50 per week, although working hours may vary as part of the company annualised hours system.

I

**Job Types**: Full-time, Permanent

**Salary**: £9.50 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Life insurance
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location



  • Newton Aycliffe, United Kingdom CG Fixings Ltd. Full time

    Family-owned since 1998, CG Fixings has become one of the UK's largest tool distributors - and we're still growing. As an ever-expanding business, we are looking for a Customer Service Advisor to join our team. This is a full time, permanent position with a starting salary between £20,995 and £21,500 per annum dependant on your previous experience and...


  • Newton Aycliffe, United Kingdom Major Recruitment Full time

    A leading manufacturer based in Newton Aycliffe are looking to recruit a dedicated friendly and experienced Customer Relations Advisor to join their team in their Head Office. Customer Relations Advisor Ultimately responsible to the Sales & Customer Relations Manager, this role involves providing a professional and friendly service to customers who range...

  • Customer Advisor

    4 weeks ago


    Newton Aycliffe, United Kingdom AA MORTGAGES AND FINANCE LIMITED Full time

    Location: Remote working UK We are looking for people-orientated individuals to join us as Consultants a permanent basis. This is an excellent opportunity if you are keen to develop your customer service skills and your expertise in a financial services organisation within servicing. You will have meaningful conversations with arrears customers and 3 rd...

  • Sales Advisor

    4 weeks ago


    Newton Aycliffe, United Kingdom Job Ready Full time

    Our Client in Newton Aycliffe is looking to recruit 2 Sales Advisors to join their team. In this flexible working and collaborative Sales Advisor job, you’ll be part of an inclusive team working in a supportive and electric environment. You will be rewarded for proactively delivering exceptional customer service and taking the time to understand the needs...


  • Newton Aycliffe, United Kingdom Baltic Recruitment Limited Full time

    **_Are you an experienced Business Development Advisor? Are you able to deliver excellent customer service?_** Baltic Recruitment are currently recruiting for a Permanent **Business Development Advisors,**working for a highly reputable client based in **Newton Aycliffe.** The role will involve working alone and alongside the sales team, to maximise sales...

  • Customer Service

    4 weeks ago


    Newton Aycliffe, United Kingdom The Best Connection Employment Group Full time

    The Best Connection are recruiting a **Customer Service Advisor** for a client based in Newton Aycliffe. The company specialise in building and insulation products. This vacancy is an immediate start and on a temporary basis. Duties include: - Daily customer service tasks - Input order information - Deal with customer queries - Customer follow up -...


  • Newton Aycliffe, United Kingdom Imperial Workforce Full time

    **Working hours**: Monday to Friday 8am-4pm, (40 hour week) 30min paid break **Payrate**:£10.50 p/hr **Duties include**: - Resolving customer enquiries and queries. - Working as part of a wider team with production, procurement and warehouse. - Working with the sales team to provide quote information. - Input orders into the SAP computer...


  • Newton Aycliffe, United Kingdom INEOS Full time

    We are looking for a French Speaking Customer Service Co-ordinator  to join our team at our Newton Aycliffe site. Who are INEOS Hygienics? Years of scientific product development have resulted in us having a fleet of in-house hygiene experts. Add a plethora of brilliant product engineers, and we deliver the right formula to bring the benefits of...


  • Newton Aycliffe, United Kingdom Pioneering Care Partnership Full time

    **Responsible to**: Resilience Project Lead / Administrator **Accountable to**: PCP Chief Executive & Board of Trustees **Located**: Pioneering Care Centre, Newton Aycliffe **Starting salary**: National Minimum Wage for Apprentices **Hours**: 37 hours per week (including training time) **Term**: Currently fixed term until 31st March 2024 **DBS...

  • Parts Advisor

    4 weeks ago


    Newton Abbot, United Kingdom RSD Recruitment LTD Full time

    **Parts Advisor - Newton Abbot** - OTE £30,000 - Mon -Fri 7am-4pm/ 11am-8pm - 1 in 6 Saturdays - Do you enjoy building relationships with clients and providing excellent customer service? - Are you customer focused with experience within a parts department? - If this sounds like you then we want to hear from you.. - We are currently recruiting for an...

  • Parts Advisor

    4 weeks ago


    Newton Abbot, United Kingdom Perfect Placement Automotive Recruitment Full time

    **Parts Advisor (Commercial) required in Newton Abbott.** - Salary £26208 Basic with realistic OTE of £30000. - Monday - Friday 7am - 4pm or 8am - 5pm (1 week in 6 late shift) - Saturday mornings on a Rota basis. Our client, a commercial dealer, is looking for a HGV Parts Advisor in Newton Abbot. As a Parts advisor you will be able to provide excellent...

  • Sales Advisor

    7 days ago


    Newton Abbot, United Kingdom T. Quality Ltd Full time

    Telephone Sales Advisor £23,796.00 per annum + bonuses 40 hours per week Monday to Friday Office Based Newton Abbot, Devon, TQ12 T Quality are a leading National Foodservice Wholesaler with 12 depots throughout the UK. Due to significant growth and success, we are currently looking for an enthusiastic and motivated Sales Advisor to join our team in Newton...

  • Customer Executive

    3 weeks ago


    Newton Abbot, United Kingdom Acorn Recruitment Limited Full time

    Acorn is currently recruiting for an Customer Advisor who is required to work in a newly-created branch in Newton Abbot. Our client will train you, and you will receive a nationally-recognised qualification from week one. Responsibilities of the role will include after training: - Dealing confidently with clients both face-to-face and over the phone,...


  • Newton Aycliffe, United Kingdom Bernini Natural Stone Limited Full time

    **About Bernini Natural Stone Limited** Bernini Natural Stone Limited specialises in the supply and installation of Granite Quartz, Marble & Dekton worktops nationwide. Bernini was started using just hand tools and the craftsmanship of our workforce, we have since grown into a fully automated production facility. Using the latest CNC machinery we offer...


  • Newton Abbot, United Kingdom McDonald's Limited Full time

    McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all. Join us...

  • Holiday Advisor

    2 weeks ago


    Newton Abbot, Devon, United Kingdom T. Quality Ltd Full time

    Telephone Sales Advisor £00 per annum + bonuses Monday to Friday 9.Office Based T Quality are a leading National Foodservice Wholesaler with 12 depots throughout the UK. Due to significant growth and success, we are currently looking for an enthusiastic and motivated Sales Advisor to join our Experience with Microsoft packages Some experience in a...

  • Holiday Advisor

    2 weeks ago


    Newton Abbot, Devon, United Kingdom T. Quality Ltd Full time

    Telephone Sales Advisor £00 per annum + bonuses Monday to Friday 9.Office Based T Quality are a leading National Foodservice Wholesaler with 12 depots throughout the UK. Due to significant growth and success, we are currently looking for an enthusiastic and motivated Sales Advisor to join our Experience with Microsoft packages Some experience in a...

  • Holiday Advisor

    2 weeks ago


    Newton Abbot, Devon, United Kingdom T. Quality Ltd Full time

    Telephone Sales Advisor £00 per annum + bonuses 40 hours per week Monday to Friday Office Based T Quality are a leading National Foodservice Wholesaler with 12 depots throughout the UK. Due to significant growth and success, we are currently looking for an enthusiastic and motivated Sales Advisor to join our Experience with Microsoft packages Some...

  • Holiday Advisor

    2 weeks ago


    Newton Abbot, Devon, United Kingdom T. Quality Ltd Full time

    Telephone Sales Advisor £00 per annum + bonuses 40 hours per week Monday to Friday Office Based T Quality are a leading National Foodservice Wholesaler with 12 depots throughout the UK. Due to significant growth and success, we are currently looking for an enthusiastic and motivated Sales Advisor to join our Experience with Microsoft packages Some...

  • Holiday Advisor

    16 hours ago


    Newton Abbot, Devon, United Kingdom T. Quality Ltd Full time

    Telephone Sales Advisor £23,796.00 per annum + bonuses 40 hours per week Monday to Friday Office Based Newton Abbot, Devon, TQ12 T Quality are a leading National Foodservice Wholesaler with 12 depots throughout the UK. Due to significant growth and success, we are currently looking for an enthusiastic and motivated Sales Advisor to join ourteam in Newton...