Customer Service/sales Representative

3 weeks ago


Solihull, United Kingdom Pocket geek tech repair Full time

Job description

**What will your role look like?**
We are seeking a motivated and sales orientated customer representative to join our growing team in our Solihull store. In this role, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered. You will be booking in customers devices for repair and ensuring a smooth journey from broken device to have it fixed ideally within 1 hour. You will be the friendly face of pocket geek and help to resolve any issues customers may have.

**Who are we looking for?**

We're looking for advisors with experience in a sales industry that are confident in face to face communications that can really highlight the benefits of what we can provide to our customers.

We will be selling mobile phones, accessories and services to our customers and a good base knowledge in these areas is beneficial but not necessary as constant training and coaching will be provided and will be key in keeping up to date with the latest tech.

Reference ID: Customer Service and Sales Representative

**Job Types**: Part-time, Permanent

**Salary**: £9.50 per hour - Based on experience

**Job Type**: Part-time
Part-time hours: 16-30 per week

**Salary**: £9.50-£10.50 per hour

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Retail sales: 1 year (required)
- customer service: 1 year (required)

Reference ID: Customer Service and sales Representative



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