Area Network Manager

7 days ago

London, United Kingdom Thames Water Full time

**Who are we?**
Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.
At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.
**About the role**:
This is a high-profile operational role, responsible for leading a team of wastewater network operatives and planning specialists, as well as the front-line field engineers, to ensure the delivery of wastewater services to our customers, 24 hours a day, 365days a year.
This is an exciting opportunity for an individual to lead an established regional operational team with a direct impact on Thames Water’s performance in several key areas.Accordingly, the role encompasses a wide-ranging remit, making each day different fromthe last and posing a unique challenge.
**Key areas of accountability will include**:

- Manage a team of experienced operations and planning specialists, who are responsible for the day-to-day operation of the wastewater network services for one of the most diverse operational regions within Thames Water’s catchment area.
- Delivery of stretching area performance targets, each with a direct link to top-level company performance, such as pollutions, sewer flooding and customer service.
- Driving an industry leading Health and Safety performance culture. Keeping the front-line workforce safe through the elimination of lagging indicators (incidents, near misses, etc) and championing health and safety behaviour and policies through site audits,inspections and safety observations.
- Control of a multi-£million TOTEX budget: ensuring efficient delivery of regional services by keeping OPEX spend within budgets and the correct prioritisation of risk to direct CAPEX spend to areas of most need.
- Working collaboratively with the WNS contract holder’s regional representatives to ensure a positive working environment that prioritises the customer. Drive high productivity, and the effective delivery of Thames Water’s ODI metrics at a local level.
- Dynamic working environment. Responding to high profile operational events that have the potential to significantly impact our customers, or the natural environment.

**To be successful you will have the following skills and experience**:
You will possess excellent leadership experience, engagement, capability and vision.
- Experience in leading a team through a significant period of change.
- Previous experience in managing contractor relationships
- Proven track record of delivering and driving a culture change, and in developing a high performance and customer focussed culture.
- Experience of working within a regulated environment.
- A NEBOSH qualification is desirable, as is knowledge of the New Roads and Streetworks act
- A full clean driving licence is essential.

**What’s in it for you?**
Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme including the provision of a small company van for business purposes, our benefits hub, whichis packed full of offers and information to save you money and support your wellbeing.
Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.
Find out more about?working at Thames Water.
We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customerson the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.

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