Global Network Support Manager
18 hours ago
We are looking for a talented individual to fill the role of Global Network Support Manager. As a key member of the operations support team, you will be responsible for managing the TNS global network support function, including monitoring and supporting high availability networks, providing first line support and partner escalation, and managing incidents.
The successful candidate will have a strong background in network infrastructure and security, as well as excellent leadership and communication skills. You will be responsible for leading a team of network engineers and collaborating with other departments to ensure seamless service delivery.
Key Responsibilities:
- Lead the operations support team in managing the TNS global network support function
- Monitor and support the TNS global payments network
- Provide first line support and partner escalation
- Manage incidents and resolve technical issues in a timely manner
Requirements:
- Strong background in network infrastructure and security
- Excellent leadership and communication skills
- Ability to manage a team of network engineers
- Strong problem-solving skills and ability to work under pressure
Salary: $90,000 - $120,000 per year
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