Business Support Centre Mi Analyst

1 week ago


Leicestershire, United Kingdom Fill Your Specialist Role Full time

**Introduction** Our client, a wholly-owned subsidiary, operates several business lines in the UK, including the Centre for Health and Disability Assessments, Remploy, Health Management and Revitalised. Our client employs 3,800 local staff, including over 1,400 doctors,nurses, occupational therapists and other Healthcare Professionals. Operating from more than 270 locations across England, Scotland and Wales, OIur client is one of the largest providers of employment, health and disability support programmes in the country.

**Job Summary** As an MI Analyst, you provide robust management information, insight and analysis, identifying opportunities for performance optimisation and risk mitigation, contributing to the delivery of Customer Service and business wide targets, objectives and goals.
- Developing, providing and monitoring data and information reporting requirements across all multiple disciplines and channels across the BSC.
- Providing effective and proactive trend analysis of MI and data, recommending opportunities to drive high performance and deliver strategic goals and objectives.
Identifying and delivering continuous improvements to MI and insight, optimising automation and simplification across Customer Services and driving fit for purpose MI and insight now and in the future.

**Essential Job Duties** 1. Excellent working knowledge of technologies and reporting systems and methodologies
2. Experience of translating complex and multiple data sources into meaningful MI and Insights
3. Ability to use data and insight to challenge and influence business decisions
4. Excellent stakeholder and relationship management at multiple levels
5. Experience of Microsoft Office, Excel, Access, SQL
6. Ability to translate complex information and present to a wide range of users
7. High attention to detail
8. Experience of working in a customer centric and fast paced environment
9. Ability to develop efficient systems and processes
10. Is delivery and solution focussed
11. Excellent communication, inter-personal and reporting skills
12.Highly numerate

**Education and Experience Requirements** 1. The ability to work within a team with supervisory experience in supporting team colleagues
2. High level of accuracy and attention to detail matched by excellent IT skills
3. A passion for customers
4. Excellent verbal and written communication skills
5. An open, enthusiastic and positive approach
6. Logical problem solver with attention to detail
7. Good questioning and listening skills
8. Flexibility to support the business
9. Able to work efficiently in a pressurised environment
10.Take ownership for the completion of mandatory learning and personal development
11.Knowledge of performance evaluation and customer service metrics
12.Experience of identifying and delivering positive change and business efficiencies

Where reasonable, our client will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.


  • Finance Analyst

    2 hours ago


    Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

    Finance Analyst Burton on the Wolds £30,000-£35,000 per annum A fantastic, Burton on the Wolds based, business is currently recruiting for a Finance Analyst addressing the business needs for financial compliance, reporting and analysis. Job Responsibilities Support Cost monthly budget maintenance / Profit Planning / Cost by function reporting Month...

  • Fraud Analyst

    6 days ago


    Leicestershire, United Kingdom MERJE Ltd Full time

    Our client is looking for an Analyst to join our experienced Fraud Analytics team within Finance. As a team we are responsible for analysing fraudulent activity and developing and maintaining fraud prevention strategies across both our payment and credit platforms. This is a brilliant opportunity for someone who has great analytical skills within a...

  • Business Analyst

    7 days ago


    Leicestershire, United Kingdom Get Staffed Online Recruitment Limited Full time

    Business AnalystIf you want to know about the requirements for this role, read on for all the relevant information.Company based in LeicesterSalary – £30,000 to £40,000 dependant on experienceThis is a great opportunity to join an innovative and entrepreneurial financial services business that puts its people and its clients at the heart of everything...

  • IT Support Analyst

    1 week ago


    Leicestershire, United Kingdom Broster Buchanan Ltd Full time

    IT Support Analyst: Flexible working: £30,000 - £35,000+ package Broster Buchanan is engaged with an energy management solutions organisation who are going through a large digital transformation. As part of this, they are looking for an IT Support Analyst to join their team in the UK. Experience & knowledge - End User Support - Cyber/information/network...


  • Leicestershire, United Kingdom Experis LTD Full time

    Outside IR35, Business Change and Communication Analyst, Impact Assessment, Flexible on location, Hybrid model 2 days a month onsite, CRM, ERP My leading client is looking for a Business Change and Communication Analyst to work on a IT project where your time will be split between change and comm's. You will have a really strong stakeholder engagement...

  • Business Analyst

    4 days ago


    Leicestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    _The University of Leicester is a leading university, ranked in the top 30 across the UK. We are currently celebrating our Centenary year and are proud of providing a world-class education for 100 years._ - Digital Transformation is at the heart of our recently released 10-year Strategy, and we have the ambition to expand our technology capabilities, to...

  • Business Analyst

    5 days ago


    Leicestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    Hybrid working, Power BI, BI, Tableau, Alteryx Business Analyst - permanent vacancy. Hybrid working. £40,000 PA POWERBI +ALTERYX ESSENTIAL Hays Technology are working on behalf of our client to look for a business analyst. A high profile and business critical role to optimise the performance of the UK business by ensuring an effective, motivated sales...


  • Leicestershire, United Kingdom Fill Your Specialist Role Full time

    **The registered office for Maximus UK Services Limited and Health Management Limited is: 18c Meridian East, Meridian Business Park, Leicester, Leicestershire, LE19 1WZ, United Kingdom Introduction** Our client is one of the largest providers of employment, health and disability support programmes across England, Scotland and Wales. Operating from more than...


  • Leicestershire, United Kingdom Fill Your Specialist Role Full time

    **Introduction** Be part of something great Our client is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK they employ around 5,000 people across the country to deliver services that have a profound impact on people’slives. From assessments and health services to...

  • Finance Analyst

    6 days ago


    Leicestershire, United Kingdom Ashdown Group Full time

    A highly successful, global business operating within across a range of industry sectors are looking for an experienced finance professional with extensive experience creating and providing management information. This is a 6 month FTC and has the possibilityto become permanent Key responsibilities will include: Business Analysis Design, development and...

  • Kyc Analyst

    4 hours ago


    Leicestershire, United Kingdom Recruiit Full time

    KYC Analyst - Leicestershire + Hybrid - Competitive Package Our impressive and growing Financial Services client currently requires a KYC and Quality Control Analyst to ensure business compliance with AML regulations. Working with Finance Operations, you will analyse, understand, and digest complex information tomake informed decisions which you will...


  • Leicestershire, United Kingdom GET STAFFED ONLINE RECRUITMENT LIMITED Full time

    What We're Looking ForWe need an experienced Business Analyst who can drive projects and initiatives to completion with execution and outcome excellence. The ideal candidate will have analytical rigour, a problem-solving mindset, and strategic thinking skills.


  • Leicestershire, United Kingdom Optima UK Inc Ltd Full time

    Job Title: Business Support Coordinator Location: Leicester **Salary**: £20,500 An exciting opportunity has arisen for a Business Support Coordinator to work in our client's team based in Leicester City Centre, 37.5 hours a week, 9:00 - 17:00, Monday to Friday. Day to Day Responsibilities: - Able to handle confidential/sensitive matters - Receives,...


  • Leicestershire, United Kingdom Hays Specialist Recruitment Limited Full time

    Business Intelligence Analyst. Full time Permanent Job in Leicester. Hybrid £35k to £42k based on experience **Your new company** Hays is working with a global manufacturing and sales company to find a Business Intelligence Analyst. This company is present in 30 countries and headquartered in the UK in Leicester area very close to Birmingham. Working with...


  • Leicestershire, United Kingdom Coburg Banks Limited Full time

    **Job Title: Asset and Configuration Analyst Work from Home** **Location: Castle Donnington** **Role Type: Fixed term** **Length: 6 Months** **Working: 8 Hour shifts** **Salary: £23,715** A fascinating position in a Global MSP. This Fixed term contract is ideal for someone with 3 to 5 years' experience. This a fully remote role presently due to the...


  • Leicestershire, United Kingdom Fruition IT Full time

    Job Title: Service Desk AnalystLocation: Leicester, UKSalary: £27,000 + Excellent Benefits Why Apply?Are you passionate about providing top-tier technical support? As a Service Desk Analyst, you'll be a key part of the dedicated IT service team, delivering exceptional support across the organisation. This permanent role offers a unique opportunity to...


  • Leicestershire, United Kingdom Fruition IT Full time

    Job Title: Service Desk AnalystLocation: Leicester, UKSalary: £27,000 + Excellent Benefits Why Apply?Are you passionate about providing top-tier technical support? As a Service Desk Analyst, you'll be a key part of the dedicated IT service team, delivering exceptional support across the organisation. This permanent role offers a unique opportunity to...


  • Leicestershire, United Kingdom Fruition IT Full time

    Job Title: Service Desk AnalystLocation: Leicester, UKSalary: £27,000 + Excellent Benefits Why Apply?Are you passionate about providing top-tier technical support? As a Service Desk Analyst, you'll be a key part of the dedicated IT service team, delivering exceptional support across the organisation. This permanent role offers a unique opportunity to...


  • Leicestershire, United Kingdom BMS Performance Full time

    Job OverviewWe are seeking a talented Digital Marketing Analyst to join our BMS Performance team in Leicester. As a key member of our marketing operations, you will play a vital role in supporting the growth of our business.The ideal candidate will have 2+ years of experience in Digital Analytics, with proficiency in Google Analytics (GA4), Tag Manager, and...

  • Service Desk Analyst

    1 month ago


    Leicestershire, United Kingdom Fruition IT Full time

    Job Title: Service Desk AnalystLocation: Leicester, UKSalary: £27,000 + Excellent BenefitsWhy Apply?Are you passionate about providing top-tier technical support? As a Service Desk Analyst, you'll be a key part of the dedicated IT service team, delivering exceptional support across the organisation. This permanent role offers a unique opportunity to enhance...