National Account Executive

6 months ago


London, United Kingdom Diageo Full time

Job Description:
Role Title: National Account Executive

Location: Home/Office based (Grocery, Pubs, Managed Retail, National Wholesales), London (Reserve), South GB/North GB (Regional wholesalers)

From Arthur Guinness to Johnnie Walker, our business was founded on people of great character, and in 250 years, nothing’s changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve.

Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.

Feel inspired? Then this may be the opportunity for you.

Key Responsibilities:

- Managing internal & external performance reporting across the portfolio
- Analysing promotional strategies and deriving insights from the data to determine future activity
- Partnering with CP&A to deliver against the activation plans within the customer and interpreting the return on investment associated with the execution; ensuring we continue to optimise our A&P investment
- Leading the innovation/NPD agenda with regards to information flow, strategy & performance updates, internally and for the customer.
- Central project support for category initiatives led by Category Managers
- Leading the delivery of our cash performance objectives through analysis and audit of customer investment claims and communication with our credit control team

Key outcomes:

- Successful activation of high impact activity plans based on analysis and core insight into customer strategy, shoppers and consumers
- Activities within the agreed JBP (where applicable) are delivered with focus on 100% implementation to maximise the return on investment to deliver the required brand and profit targets
- Detailed tracking and analysis of financial performance ensuring targets are successfully reached through necessary course correction as required
- Actioning insights derived from the data to drive business performance.

Decision maker for:

- Business Performance Management: Determining the account level best view forecast submission in partnership with National Accounts Managers
- Customer Value chain management: Determining the best opportunities to manage cost and maximise value at an account level
- Resolution and closure of all customer claims and disputes
- Accurate and timely approval of rebates, invoice claims and deductions
- Activation Investment: align on activation plan, prepare pre & post M&E and agree activity with customer - in partnership with National Account Managers

Top 3 leadership capabilities for this role:
Win through execution
- Generate ideas grounded in a deep understanding of customer requirements and manage them through to successful execution
- Evaluate the impact of your activity plans to drive better results and incremental value

Inspire Through Purpose
- Build and sustain trust and openness with others through strong cross-functional relationships
- Develop strong relationships in each customer organisation. Exhibit energy, drive and passion to achieve your mutually agreed objectives. Seek to understand how the customer operates and works, to develop plans to realise these opportunities

Shape the Future
- Identify clear priorities and focus on them at all times
- Take personal accountability for beating the competition
- Deliver brilliant execution at all times
- Work within the commercial tramlines and relevant business process guidelines required to execute efficiently and brilliantly

Essential experience required
- Exceptional analytical skills and ability to compile & collate data to derive insight and action
- Excellent relationship-building and communication skills
- Good commercial understanding, P&L literacy - strong numerical skills.
- Ability to interact and influence at multiple levels

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to y



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