First Line Support
7 months ago
**1st Line Technical Support Agent**
**Onsite: Bracknell**
**Shifts: 4 days on 4 days off/ 12 hour shifts**
**Brief Overview of role / project**:
A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. Be clear and concise when engaging the customers, updating the customer efficiently in a prompt manner and see technical issues through to resolution.
**Attention to detail with right first-time attitude.**
**A motivated self-starter with a focus on processes.**
**Experience working in a customer facing environment.**
**Understanding of ITIL processes.**
**Basic networking knowledge.**
**Job Type**: Temporary contract
Contract length: 6 months
**Benefits**:
- Employee discount
- Life insurance
- Referral programme
Application question(s):
- Do you have an in date Passport?
- Do you have experience providing network Support?
- Do you have experience providing 1st Line Support?
Work Location: In person
Reference ID: FJ-MW-FLSs
-
First Line Support Agent
6 months ago
Bracknell, United Kingdom Project People Full time**1st Line Technical Support Agent** **Onsite: Bracknell** **Shifts: 4 days on 4 days off/ 12 hour shifts** **Brief Overview of role / project**: A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer....
-
Head Line Cook
3 weeks ago
Bracknell, Bracknell Forest, United Kingdom First Contact Chefs Full timeWe are seeking an experienced Head Line Cook to join our team at First Contact Chefs. This is a fantastic opportunity to work in a stylish and elegant hotel environment, creating fine dishes and working to the highest standards.The role involves supervising and leading a team of Commis and Demi Chefs, training, and developing them to achieve exceptional...
-
1st Line Technical Support
6 months ago
Bracknell, United Kingdom Project People Full time**1st Line Technical Support Agent** 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and night 12 hour shifts. **Brief Overview of role / project**: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our...
-
1st Line Technical Support
7 months ago
Bracknell, United Kingdom Project People Full time**1st Line Technical Support Agent** 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and night 12 hour shifts. **Brief Overview of role / project**: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our...
-
1st Line Support
2 days ago
Bracknell, United Kingdom Proactive Appointments Full time** 1st Line Support Our client is urgently looking for an experienced 1st Line Support Analyst to join their team based in Bracknell, on a permanent basis. This role would suit an IT graduate or someone looking for their next role in IT having already gained some experiencein a similar role with certifications such as ITIL and preferably Microsoft...
-
24 Hour First Line Support
7 months ago
Bracknell, United Kingdom Project People Full time**24 Hour Operations Centre Technician** The role holder works under limited supervision generally in routine business as usual situations supporting several products, product sets and systems to help maintain the availability of the IT services delivered to end users. The role holder is also able to resolve non routine issues and recognizes the importance...
-
24 Hour First Line Support
7 months ago
Bracknell, United Kingdom Project People Full time**24 Hour Operations Centre Technician** The role holder works under limited supervision generally in routine business as usual situations supporting several products, product sets and systems to help maintain the availability of the IT services delivered to end users. The role holder is also able to resolve non routine issues and recognizes the importance...
-
2nd Line Support Analyst
2 days ago
Bracknell, United Kingdom Proactive Appointments Full time** 2nd Line Support Our client is urgently looking for an experienced 2nd Line Support Analyst to join their team based in Bracknell, on a permanent basis. This role would suit someone looking for their next role in IT having already gained some experience in a similar rolewith certifications such as ITIL and preferably Microsoft certifications. In the role...
-
2nd Line Support Analyst
1 day ago
Bracknell, United Kingdom iHasco Full timeIT Service Desk - 2nd Line Support Analyst Reports To: 2nd Line Team Leader Location: Bracknell (Onsite) **Salary**: £32,000 per annum Hours of Work: Mon-Fri 8 am-6 pm (Rota) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast-paced team, servicing 6...
-
1st Line Support
7 months ago
Bracknell, United Kingdom Project People Full time**1st Line Support** **24 hour Operations** **Contract - 6 month rolling with the possibility of permanence if all goes well** **Location **12 hours shifts days and nights, 4 days on, 4 days off** The role holder works under limited supervision generally in routine business as usual situations supporting several products, product sets and systems to...
-
Expert 3rd Line Network Support
2 weeks ago
Bracknell, Bracknell Forest, United Kingdom Chapman Tate Associates Full time £50,000 - £60,000Expert 3rd Line Network Support Needed!Estimated Salary: £70,000 - £90,000 per annumAbout the Role:We are seeking an experienced 3rd Line Engineer with exceptional VMware expertise to join our IT team at Chapman Tate Associates, a leading manufacturing company based in Bracknell.Your Responsibilities:Manage and maintain our organization's VMware...
-
HR Officer
3 days ago
Bracknell, United Kingdom Reed Business Support Full timeAre you an immediately available HR Officer seeking a new opportunity to start at short notice? Interim HR Officer Hourly rate: £16.50 per hour Location: Bracknell, Berkshire (Onsite 4-5 days per week) A leading Bracknell based organisation are seeking an enthusiastic and motivated HR Officer with proficient employee relations experience to join them on...
-
Paint Shop Supervisor
7 months ago
Bracknell, United Kingdom First Military Recruitment Full time**MS399 - Paint Shop Supervisor** **Location**: Bracknell, Berkshire **Salary**: £29,000 - £35,000 per annum Overview: First Military Recruitment are currently seeking a Paint Shop Supervisor on behalf of one of our clients. **Duties and Responsibilities**: - Ensure each product item is painted in a timely manner, to schedule as directed by the...
-
Microsoft Engineer
2 weeks ago
Bracknell, Bracknell Forest, United Kingdom Xact Placements Limited Full timeXact Placements Limited seeks a talented 2nd/3rd Line Support Engineer to join their team. This exciting opportunity involves working with a wide range of clients and managing complex technical issues.About the RoleThe successful candidate will be responsible for handling escalated technical issues, working with various Microsoft technologies, and providing...
-
3rd Line Service Support Engineer
1 week ago
Bracknell, Berkshire, United Kingdom Fujitsu Full time3rd Line Shared Service Support Engineer (SD-WAN) Bracknell - onsite 5 days a week We are looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) to work collaboratively across our accounts within the SD-WAN shared service. Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and...
-
3rd Line Service Support Engineer
2 weeks ago
Bracknell, Berkshire, United Kingdom Fujitsu Full time3rd Line Shared Service Support Engineer (SD-WAN) Bracknell - onsite 5 days a week We are looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) to work collaboratively across our accounts within the SD-WAN shared service. Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and...
-
3Rd Line Service Engineer
6 days ago
Bracknell, United Kingdom Fujitsu Full time3rd Line Shared Service Support Engineer (SD-WAN) Bracknell - onsite 5 days a weekWe are looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) to work collaboratively across our accounts within the SD-WAN shared service. Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and assist...
-
1st Line Team Lead
24 hours ago
Bracknell, United Kingdom Midwich ltd Full timeMidwich Group is a specialist AV distributor to the trade market, with global operations in the UK and Ireland, EMEA, Asia Pacific and North America. The Group's long-standing relationships with over 500 vendors, including blue-chip organisations, supporta comprehensive product portfolio across major audio-visual categories such as displays, projectors,...
-
3Rd Line Shared Service Support Engineer
6 days ago
Bracknell, United Kingdom Fujitsu Full time3rd Line Shared Service Support Engineer (SD-WAN) Bracknell - onsite 5 days a week We are looking for a 3rd Line Shared Service Support Network Engineer (SD-WAN) to work collaboratively across our accounts within the SD-WAN shared service. Your role will involve direct technical support for services in the SD-WAN team as part of the 3rd Line Team and...
-
3rd Line Network Engineer
1 week ago
Bracknell, Bracknell Forest, United Kingdom Fujitsu Full timeAbout the RoleWe are seeking a highly skilled 3rd Line Network Engineer to join our team in Bracknell. As a key member of our SD-WAN shared service, you will provide direct technical support for services in the SD-WAN team and assist in day-to-day operations.