Internal Sales Support

5 months ago


Buckingham, United Kingdom Quest Hardware Ltd Full time

**INTERNAL SALES SUPPORT - Office based in Buckingham. Basic salary starting from £30k, plus bonus.**

**WHAT WE CAN OFFER YOU**:

- Competitive basic salary starting from £30,000
- Company bonus (up to 15% of basic salary)
- Individual Bonus Relating to KPI’s & Performance
- Company discounts for all stocked items
- Excellent career growth opportunity

**THE COMPANY**

Established in 1985, we are a family owned company that specialise in providing industry-leading architectural ironmongery and sliding track systems to the joinery, carpentry, and construction industries. Our company is passionate about saving our customer’s time and money by being all-in-one experts; offering free technical advice and building lasting relationships to ensure our clients produce amazing work for their customers.

We focus on high-quality products at good prices and are passionate about providing a great customer experience. We have a friendly, supportive, and fun sales team and we are looking for a highly motivated member of the sales support team to further expand our market share and customer base.

**THE ROLE**

Sales support function is a valuable part of the sales team, playing an important role in coordinating quotes and pre-sales tender packs, tracking sales leads. Also supporting post-sales activities, such as coordinating deliveries and managing customer service levels.
- To provide technical assistance and advice to customers in relation to all Sliding Door Hardware products.
- To provide technical assistance and advice to customers in relation to sizing and produce detailed quotations.
- Responsible for post-order correspondence with customers ensuring delivery dates are up to date.
- Carry out proactive telesales for quote follow up.

**YOU**

The ability to contribute to a better working environment for yourself and your co-workers. This includes self-awareness, initiative, accountability, persistence, resilience, patience, & perceptiveness;
- Technically minded;
- Good Telephone Manner;
- Quick learner
- Possess self-confidence, positive mentality and can-do attitude
- Disciplined and highly organised
- Results-orientated and able to work both independently and within team environment.
- Excellent verbal and written communication skills
- Develop a sound knowledge of the product ranges supplied including a grasp of the market segments
- Rigorousness and attention to detail

**Job Types**: Full-time, Permanent

**Salary**: From £30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: Hybrid remote in Buckingham MK18 4BU

Reference ID: INTERNAL SALES SUPPORT



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