Customer Services and Geospatial Data Sharing

2 weeks ago


London, United Kingdom Natural England Full time

**Details**:
**Reference number**:

- 277250**Salary**:

- £27,273**Job grade**:

- Higher Executive Officer- Lead Adviser**Contract type**:

- Permanent**Type of role**:

- Business Management and Improvement
- Communications / Marketing
- Customer Insight
- Digital
- Education and Training
- Geography
- Governance
- Information Technology
- Knowledge and Information Management
- Project Delivery
- Quality
- Science
- Other**Working pattern**:

- Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- East Midlands (England), East of England, London (region), North East England, North West England, South East England, South West England, West Midlands (England), Yorkshire and the HumberAbout the job

**Job summary**:

- This position is based Nationally**Job description**:
**About Natural England**

Do you have a passion for nature and the environment? Do you want to make a real difference and secure significant environmental gains in the present and the future? Do you enjoy working in a team? Can you see yourself advising communities and customers to maximise gains for the Natural Environment?

If this appeals to you, a career at Natural England offers rewarding opportunities to secure environmental improvements and play your part in creating a better future for people and nature.

The priority work Natural England is delivering includes:

- Establishing a Nature Recovery Network to help wildlife thrive.
- Monitoring environmental changes to identify and help reduce the effects of climate change.
- Working with farmers and landowners to develop greener food production methods.
- Advising on plans for new developments to maximise gains for nature, and
- Providing ways for people to better connect with nature, including green social prescribing.

We are the Government’s Adviser for the natural environment, playing a vital role in delivering the Government’s 25 Year Environment Plan, an ambitious vision which brings new opportunities to protect and enhance and to achieve real outcomes for the environment.

**About the Team**

The Chief Scientist Directorate (CSD) provides scientific and evidence leadership services and support to help Natural England operate as an evidence-led organisation. The Data Science Services (DSS) Team, within the Analysis Team of CSD, provides access to evidence through the provision and management of data and digital systems, and through provision of analytical services.

Job description

**Role description**

**Key tasks/principal accountabilities**

The purpose of this role is to lead on providing Natural England’s geospatial data products to internal and external customers. Promote good data management and access to evidence which will be used by Natural England and partners in delivery, advice and decision making.

The post holder will:

- Lead on providing the core data provision service which the Data Services team offers to its customers. This will include maintaining and adapting the data provision services where needed.
- Lead on maintaining and updating online guidance to describe the standards, requirements and workflows related to data provision and guidance to internal and external customers.
- Lead on providing ongoing training, mentoring and support to Advisers in the team.
- Provide high level advice and guidance to complex data provision queries.
- Chairing the Data Services system team fortnightly meetings on a rolling basis.
- Develop a good knowledge of SharePoint Online, it’s capabilities and content.
- Provide support and resilience to coordinate and deliver spatial data products and web services to internal and external customers and service providers in line with data publication guidelines.
- Provide support and resilience to the Senior Data Manager and Lead Adviser colleagues working on data services systems improvement projects.

**Benefits**

Wherever possible Natural England accommodates requests for both full-time and part-time hours and other flexible working patterns to help employees achieve a good work/life balance and maintain their health and wellbeing.

Natural England provides excellent opportunities for career progression, training and development tailored to your role. From induction to ongoing learning and development, everyone in Natural England is supported to develop their skills and capabilities. Everyone has 10 days to devote to personal learning and development, as well as an additional 3 days to volunteer.

You will have access to Civil Service Pension and benefits arrangements and generous leave allowances (33 day per year pro rata), as well as flexible working, to help you achieve a work-life balance that works for you and us.

You will have access to a range of benefits including discounts on shopping vouchers, cycle to work scheme, and childcare vouchers. You can also join the Civil Service Sport club which offer discounts on a r



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